2nd Shift Operations Supervisor

Mattel; Fort Worth (TX); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player is seeking a Warehouse Supervisor to lead a dynamic team in a fast-paced distribution environment. This role involves overseeing warehouse operations, ensuring efficiency, quality, and safety standards are met. The ideal candidate will have experience in ecommerce and strong leadership skills, able to foster collaboration and drive productivity. Join a purpose-driven company that values innovation and teamwork, where your contributions will empower the next generation through play. If you're ready to make a difference and thrive in a collaborative atmosphere, this opportunity is for you.

Qualifications

• 3-5 years of experience leading in an ecommerce environment.
• Strong analytical and communication skills are essential.

Responsibilities

• Supervises warehouse employees to meet efficiency and safety goals.
• Coordinates workflow and ensures compliance with policies.

Skills

Leadership in ecommerce

Bilingual (English and Spanish)

WMS experience

Strong writing skills

Strong oral communication skills

Strong analytical skills

Mathematical skills

Education

3-5 years of experience in a supervisory role

Tools

Microsoft Office

AS-400 operating systems

Windows-based computer

Job description

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain, and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team: The Operations Supervisor is part of the Mattel Fort Worth Distribution Center Management team.

The Opportunity:
The Warehouse Supervisor works in a fast-paced environment and is responsible for coordinating, directing, and supervising warehouse employees to meet or exceed efficiency, quality, and safety goals. This includes the areas of receiving, warehousing, and shipping.

What Your Impact Will Be:

• Supervises, directs, and guides warehouse leads and employees.
• Coordinates and manages work flow for assigned employees.
• Utilizes mainframe systems, database applications, and spreadsheets to set plans for staffing and workflow timing.
• Ensures loads are completed and loaded accurately and in a timely manner.
• Ensures that organizational labor efficiency goals are met and maintained.
• Facilitates training to ensure staff members understand and utilize the procedures that will lead to maximized productivity, accuracy, and safety.
• Ensures employees comply with Mattel policies, procedures, guidelines, and practices.
• Works with HR and other Management staff to resolve employee relations issues.
• Works on special projects as instructed by the DC Management and General Supervisor.

SUPERVISORY RESPONSIBILITIES

• Supervises employees in warehouse operations in accordance with the organization's policies, practices, and applicable law.
• Other supervisory responsibilities include but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

What We’re Looking For:

EXPERIENCE AND EDUCATION

• 3-5 years of experience leading in an ecommerce environment.
• Bilingual in English and Spanish, not required, but beneficial.
• WMS experience.

KNOWLEDGE AND SKILLS

• Able to handle multiple tasks simultaneously while meeting Mattel and customer requirements and deadlines.
• Able to collaborate with employees, leads, supervisors, and management.
• Skilled at creating and maintaining functional and cross-functional partnerships.
• Strong writing skills. Able to write reports and correspondences.
• Strong reading skills. Able to read and interpret documents such as shipping documents, bills of lading, reports, safety rules/procedures, operating, and maintenance instructions.
• Strong oral communication skills. Able to speak effectively before groups of employees, leads, supervisors, and management.
• Strong analytical and reasoning skills. Able to analyze and interpret reports, graphs, and other data.
• Strong mathematic skills—ability to calculate figures such as percentages, volume, cost, time.
• Experience working in a warehouse or logistics environment preferred.

EQUIPMENT

• To perform this job successfully, an individual must be able to utilize the following equipment in a safe and satisfactory manner with or without reasonable accommodations:
• Computer with Windows-based operating system.
• Microsoft Office (intermediate or above).
• AS-400 operating systems preferred.

What It’s Like to Work Here:

We are a purpose-driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities are our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.

Who We Are:

Mattel is a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain