2nd-Shift Network Support Analyst – Uptime & Security

Menard, Inc Career Center; Eau Claire (WI); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Profit Sharing & 401K

Paid Vacation & Holidays

Team Member Discount

Job summary

Menard, Inc Career Center is seeking a Network Support Analyst to ensure the availability and security of its network infrastructure across various locations. This role involves troubleshooting and supporting enterprise network systems to support day-to-day operations effectively.

The ideal candidate should hold a degree in IT or similar fields, possess strong analytical and customer service skills, and must be able to work 2nd shift hours from 3:00 PM to 11:00 PM, with relocation to Eau Claire, Wisconsin required.

Qualifications

• Must have strong analytical, troubleshooting, and problem-solving skills.
• Excellent customer service and communication skills are essential.
• Ability to work with vendors and service providers.

Responsibilities

• Support and maintain enterprise data, voice, and video networks.
• Monitor network health, uptime, capacity, and performance.
• Troubleshoot issues involving routing, switching, wireless, and security.

Skills

Analytical skills

Troubleshooting skills

Customer service

Organizational skills

Education

Associate's or Bachelor's degree in Information Technology, Networking, Computer Science, or related field

Tools

Routers and routing protocols

Switching and Layer 2 technologies

Network monitoring tools (SNMP, NetFlow)

Job description

Menard, Inc Career Center is seeking a Network Support Analyst to ensure the availability and security of its network infrastructure across various locations. This role involves troubleshooting and supporting enterprise network systems to support day-to-day operations effectively.

The ideal candidate should hold a degree in IT or similar fields, possess strong analytical and customer service skills, and must be able to work 2nd shift hours from 3:00 PM to 11:00 PM, with relocation to Eau Claire, Wisconsin required.