2nd Shift Dock Ops Lead & Coach

Carter Logistics LLC; Anderson (IN); On-site; USD 65,000 - 75,000; Full time

Job summary

Carter LOGISTEED Express, Inc. seeks a hands-on Dock Operations Supervisor to lead day-to-day cross-dock and warehousing activities, working closely with Team Leaders to ensure safe, efficient operations and strong KPI performance.

The role emphasizes training, coaching, and developing staff, with a requirement for prior supervisory experience in high-volume material handling and WMS proficiency. This is a full-time on-site position based in Indiana.

Qualifications

• Relevant degree or 3–5 years of industry experience.
• College degree in business administration, commerce, management, industrial technology, or industrial engineering preferred.
• Prior supervisory or leadership experience in high-volume material handling.

Responsibilities

• Provide hands-on supervision of day-to-day cross-dock operation and maintain a strong presence on the dock.
• Personally train, coach, and reinforce safety procedures, operational processes, and customer requirements.
• Support communication between the cross-dock operation, leadership, and customers.
• Develop Team Leaders and team members through hands-on coaching and cross-training.
• Lead continuous improvement and Kaizen activities with direct team involvement.
• Maintain accurate performance metrics and use results to coach the team and improve performance.
• Work Monday - Friday with possible weekend requirements on advanced notice.

Skills

Supervisory experience

Team coaching

WMS experience

Data-driven decision making

Education

Degree in business/industrial field

Tools

WMS

Excel

Job description

Carter LOGISTEED Express, Inc. seeks a hands-on Dock Operations Supervisor to lead day-to-day cross-dock and warehousing activities, working closely with Team Leaders to ensure safe, efficient operations and strong KPI performance.

The role emphasizes training, coaching, and developing staff, with a requirement for prior supervisory experience in high-volume material handling and WMS proficiency. This is a full-time on-site position based in Indiana.