2nd-Shift Dispatcher | Driver Coordination & Scheduling

PERFORMANCE Foodservice - Fox River; Illinois; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Job summary

PERFORMANCE Foodservice - Fox River seeks a dispatcher to coordinate the scheduling and dispatching of delivery operations, communicating with drivers via computers, phones, or radios, and ensuring on-time departures and arrivals.

The role requires clear communication with customers, vendors, and co-workers, and supports a collaborative team environment. The 2nd shift runs from 3:00 pm to 11:30 pm.

Qualifications

• Responsible for coordinating the overall scheduling and dispatching of delivery operations by communicating with truck drivers through computers, phones or two-way radios.
• Assign drivers to trucks and make sure that they leave and arrive on schedule.
• Available at all times to answer any questions from drivers, help them avoid traffic jams and keep them aware of inclement weather ahead.
• Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner.
• Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.
• This position will be 2nd shift (3:00 pm to 11:30 pm).

Responsibilities

• Dispatchers keep track of the progress drivers make along their route by using available technology.
• Check drivers in and out of terminals and transfer the trip records into a company's files.
• Communicate with drivers on a daily basis but must handle any requests and complaints from customers.
• Calculate miles for all trucks.
• Determine travel and route times so that delivery costs can be accurately determined.
• Performs other related duties as assigned.
• Monitor Driver Hours of Service (HOS) compliance and logging.
• Communicate proactively about delivery delays or equipment issues.
• Report and coordinate equipment repairs and preventative maintenance.
• Assist in scheduling and covering PTO and call offs.

Job description

PERFORMANCE Foodservice - Fox River seeks a dispatcher to coordinate the scheduling and dispatching of delivery operations, communicating with drivers via computers, phones, or radios, and ensuring on-time departures and arrivals.

The role requires clear communication with customers, vendors, and co-workers, and supports a collaborative team environment. The 2nd shift runs from 3:00 pm to 11:30 pm.