2nd-Line IT Service & Infrastructure Engineer

Euroclear; Town of Poland (NY); Hybrid; USD 24,058 - 40,098; Full time

Benefits offered by this job

Hybrid work model

Learning & development

Competitive salary

Diversity & inclusion

Job summary

Euroclear in Poland is seeking a PAM IDAM 2nd Line Service Support Engineer to provide 2nd/3rd line technical support for IT infrastructure and services. You will design, implement and support IT infrastructure aligned with enterprise standards and budget considerations.

The role requires diagnosing and resolving problems, maintaining systems, and contributing to lifecycle management. A hybrid working model is offered, with global security emphasis and opportunities in a collaborative

Responsibilities

• Installs and maintains IT systems and servers within defined scope.
• Provides 2nd and 3rd level support on core products.
• Troubleshoots hardware and software issues within domain of expertise.
• Ensures systems are operated and maintained and evolves with changes.
• Coordinates activities and proposes improvements within own domain.

Job description

Euroclear in Poland is seeking a PAM IDAM 2nd Line Service Support Engineer to provide 2nd/3rd line technical support for IT infrastructure and services. You will design, implement and support IT infrastructure aligned with enterprise standards and budget considerations.

The role requires diagnosing and resolving problems, maintaining systems, and contributing to lifecycle management. A hybrid working model is offered, with global security emphasis and opportunities in a collaborative