2nd Assistant Manager

externalopuscareers; Annapolis (MD); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Disability and Life Insurance

401k with company match

Voluntary benefits

Job summary

Envirotest, a subsidiary of Opus Inspection, is seeking a Second Assistant Manager in Annapolis, MD to oversee daily emissions testing station operations. The role involves supervising staff, guiding customer interactions, and ensuring compliance with testing protocols.

The position is full-time, non-exempt, with a pay rate of $17.25/hour and a comprehensive benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with company match.

Qualifications

• High school diploma or equivalent.
• Completion of certification training program for emissions testing.
• Previous customer service and cash-handling experience required.
• Friendly, professional communication skills.
• Strong organizational skills and attention to detail.
• Frequent standing, bending, reaching, pulling and stooping (up to 90% of the time).
• Comfortable with outdoor temperatures and able to lift up to 20 lbs.

Responsibilities

• Assist with opening and closing facility.
• Conduct emission tests on customer vehicles.
• Oversee lane operations by monitoring traffic flow and wait times.
• Perform system overrides and troubleshoot issues as needed.
• Assist in the training and mentoring of new lane inspectors through the onboarding process.
• Clearly communicate to customers to explain the testing process and test results.
• Report safety concerns, policy violations, or suspicious activity to the Station Manager.
• Creating a clean and professional environment to keep our station clean and welcoming.
• Other duties as assigned.

Skills

Friendly, professional communication

Strong organizational skills

Attention to detail

Customer service

Cash handling

Education

High school diploma or equivalent

Emissions testing certification training

Tools

Emissions testing certification

Job description

Location:Annapolis, MD

Job Type:Full time/Non-Exempt

Pay Rate:$ 17.25/hr, plus a full benefits package including medical, dental, vision, disability, life insurance, voluntary benefits and 401k with a company match

Envirotest is a proud subsidiary of Opus Inspection, the worldwide provider of vehicle emissions testing equipment and services. Our mission: to make the world a cleaner and safer place by providing highly effective solutions for vehicle inspection through innovative technologies, customer focus and operational excellence. Our Second Assistant Manager supports leadership by managing day-to-day operations of the station, leading the team, and ensuring a smooth, friendly emission testing experience.

Responsibilities:

• Assist with opening and closing facility.
• Conduct emission tests on customer vehicles.
• Oversee lane operations by monitoring traffic flow and wait times.
• Perform system overrides and troubleshoot issues as needed.
• Assist in the training and mentoring of new lane inspectors through the onboarding process.
• Clearly communicate to customers to explain the testing process and test results.
• Report safety concerns, policy violations, or suspicious activity to the Station Manager.
• Creating a clean and professional environment to keep our station clean and welcoming.
• Other duties as assigned.

QUALIFICATIONS

• High school diploma or equivalent
• Supervisory experience is preferred, but not required
• Completion of certification training program for emissions testing
• Previous customer service and cash-handling experience required
• Friendly, professional communication skills
• Strong organizational skills and attention to detail
• Frequent standing, bending, reaching, pulling and stooping (up to 90% of the time)
• Comfortable with outdoor temperatures and able to lift up to 20 lbs.