255832 Business Support Administrator

NHS Scotland; Pennsylvania; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

NHS pension

Generous annual leave

Learning & development opportunities

Job summary

NHS Dumfries and Galloway is seeking a highly organised Business Support Officer to join the Corporate Services Directorate. You will provide administrative, secretarial, and business support across Corporate Services and Public Health Directorates, helping ensure smooth operation of services that support health and wellbeing.

The role requires flexibility to cover during absences, including undertaking aspects of the Senior Business Support Officer role when needed.

Qualifications

• Organised and proactive; strong attention to detail.
• Experience providing admin or business support in a similar environment.
• Willingness to learn NHS systems, policies and procedures.

Responsibilities

• Organising and supporting meetings, working groups, and workshops, including minute taking and action tracking
• Managing records, filing systems, version control, and document archiving
• Drafting and formatting correspondence, reports, and presentations
• Managing inboxes (including acting as a proxy) and acting as a professional point of contact for internal and external stakeholders
• Supporting performance management, risk management, and audit processes
• Maintaining digital workspaces including Microsoft Teams, SharePoint, and shared drives
• Inputting, maintaining, and extracting data from business systems and databases
• Assisting with purchasing, invoicing, and stock control in line with Standing Financial Instructions
• Providing HR-related administrative support such as absence recording and arranging meetings
• Supporting the planning and coordination of events, training sessions, and development days

Skills

Organised

Digital skills

Communication

Time management

Independent working

Admin support

NHS policies

Healthcare experience

Education

SVQ Level 3 in Business & Administration

Tools

Microsoft 365

Teams

SharePoint

Job description

We are seeking a highly organised and digitally confident Business Support Officer to join the Corporate Services Directorate at NHS Dumfries & Galloway.

Reporting to the Business Administration Manager, you will play a vital role in supporting Corporate Services and Public Health Directorates by providing high quality administrative, secretarial, and business support. You will work collaboratively across a range of teams and functions, helping to ensure the smooth and effective operation of services that support health and wellbeing across Dumfries and Galloway.

This role also requires flexibility to provide cross cover during periods of absence, including undertaking aspects of the Senior Business Support Officer role when required.

Preferred Hours Are

• Monday 9-5pm
• Thursday 9-5pm
• Friday 9-5pm
• Remaining hours could be worked flexibly

What You’ll Do

• Organising and supporting meetings, working groups, and workshops, including minute taking and action tracking
• Managing records, filing systems, version control, and document archiving
• Drafting and formatting correspondence, reports, and presentations
• Managing inboxes (including acting as a proxy) and acting as a professional point of contact for internal and external stakeholders
• Supporting performance management, risk management, and audit processes
• Maintaining digital workspaces including Microsoft Teams, SharePoint, and shared drives
• Inputting, maintaining, and extracting data from business systems and databases
• Assisting with purchasing, invoicing, and stock control in line with Standing Financial Instructions
• Providing HR-related administrative support such as absence recording and arranging meetings
• Supporting the planning and coordination of events, training sessions, and development days

About You

You will be an organised, proactive individual with strong communication skills and excellent attention to detail. You will be comfortable working in a fast paced environment, managing competing priorities, and handling sensitive or confidential information with discretion.

You Will Have

• SVQ Level 3 in Business & Administration (or equivalent qualification or demonstrable experience)
• Strong digital skills, with confidence using Microsoft 365, including Teams and SharePoint
• Excellent organisational and time management skills
• The ability to work independently while contributing effectively as part of a wider team
• Experience of providing high quality administrative or business support
• Awareness of, or willingness to learn, NHS systems, policies, and procedures
• Experience of working in a healthcare, public sector, or large complex organisation would be advantageous.

Why Join Us?

• Be part of a supportive, team-based business support model
• Opportunities to develop advanced digital and organisational skills
• Contribute to services that directly support health and wellbeing across the region
• Access to NHS Scotland benefits including pension, generous annual leave, and learning & development opportunities

If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa

INFORMATION FOR ALL CANDIDATES

To find out more about working with NHS Dumfries and Galloway and for an insight into our friendly, beautiful corner of Scotland please visit our Work With Us web pages https://www.nhsdg.co.uk/workwithus/

DISCLOSURE SCOTLAND

Some of our posts may require you to undergo a criminal records check. Changes as of the 1 April 2025 to the Protection of Vulnerable Groups (PVG) scheme membership now sees more roles requiring PVG that may not have needed this check in the past. If you are successful in this role you will be notified which level of check is required by the recruitment team. If you would like to read more information please visit: Disclosure levels - mygov.scot

EQUALITY AND DIVERSITY

NHS Dumfries and Galloway is committed to encouraging equality and diversity among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Dumfries and Galloway welcomes applicants from all sections of the community.

PUBLIC PROTECTION

Public protection practice encompasses the recognition and management of risk in order to prevent or reduce harm to children, (including unborn babies), young people and adults. All public protection legislation, and NHS Dumfries and Galloway (NHSDG) policies and guidance are founded on the United Nations Convention on the Rights of the Child and the European Convention on Human Rights, and the principles of these Conventions underpin all NHSDG core business.

Additional Information For International Candidates

RIGHT TO WORK IN THE UNITED KINGDOM

NHS Dumfries and Galloway has a legal obligation to ensure that it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category.

WORK VISA

If you require a Work Visa, please check to see if you and the vacancy you are applying for are eligible by visiting the Home Office website: https://www.gov.uk/check-uk-visa

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or if you require a work visa that the post would be eligible to be sponsoredBEFORE submitting your application form. We are unable to provide sponsorship for bank contracts.

UNITED KINGDOM REGISTRATION

NHS Dumfries & Galloway are unable to support OSCE Training for international nurses for vacancies.

Vacancies requiring professional registration require full United Kingdom registration with the appropriate council (eg NMC, HCPC, GMC, GDC etc).