24/7 Public Safety Dispatch & Communications Officer

Beebe Healthcare; Rehoboth Beach (DE); On-site; USD 23,000 - 36,000; Full time

Job summary

The Beebe Healthcare Public Safety Communications Officer operates in a 24-hour center, prioritizing calls for service and dispatching responders to emergencies and non-emergencies. You will monitor CCTV and facility systems, document activity clearly, and maintain a safe environment for patients, staff and visitors.

Qualifications include a high school diploma or equivalent, and prior dispatching or healthcare public safety experience is preferred.

Qualifications

• High School Diploma or equivalent required.
• Prior dispatching, emergency communications or healthcare public safety experience preferred.

Responsibilities

• Prioritize emergency and non-emergency calls and dispatch appropriate personnel.
• Transmit information clearly by telephone, radio, and overhead announcements.
• Monitor CCTV and facility safety systems and respond to alarms per protocol.
• Document all activities accurately and prepare reports.
• Assist patients, visitors and staff with information and public safety support.

Skills

Clear communication

Basic computer skills

Confidentiality

Crisis management

Customer service

Education

High school diploma or equivalent

Tools

CCTV monitoring

Radio/telephone dispatch

Job description

The Beebe Healthcare Public Safety Communications Officer operates in a 24-hour center, prioritizing calls for service and dispatching responders to emergencies and non-emergencies. You will monitor CCTV and facility systems, document activity clearly, and maintain a safe environment for patients, staff and visitors.

Qualifications include a high school diploma or equivalent, and prior dispatching or healthcare public safety experience is preferred.