24/7 Public Safety Communications Supervisor

Texas A&M International; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

Department of Public Safety (DPS) in Houston seeks a Communications Supervisor to lead a 24/7 operations team. The role oversees staff, budgets, and policy execution, coordinating with state and local agencies in emergencies and events.

The position requires a high school diploma (bachelor’s preferred), a TCOLE license, instructor certification within 12 months, FEMA training, and eligibility for a secret clearance. Telecommuting is not allowed.

Qualifications

• Must have a high school diploma or equivalent; a four-year college degree is preferred.
• 4+ years in law enforcement crime analysis, dispatch, or emergency communications; substitution allowed for education.
• Must obtain TCOLE Telecommunication Operator license and Basic Instructor Certificate within 12 months.
• Must pass FEMA 700-a, ics-800b, ics-300, and ics-400 within 12 months.
• Must have a valid driver's license and auto insurance; must be eligible for a secret security clearance.

Responsibilities

• Supervise facility personnel, assign duties, and schedule 24/7 operations.
• Establish goals and procedures for staff; provide training and counseling per DPS policies.
• Ensure information dissemination complies with privacy laws and regulations.
• Monitor intelligence info related to homeland security.
• Oversee local budget, bid collection, and purchasing trends; custodianship of state property.

Skills

Supervisory leadership

Budget management

Training and coaching

Policy development

Communication skills

Education

High school diploma or equivalent

Bachelor’s degree in Criminal Justice, Business Management, Information Systems, Government, History, Statistics, Social Science, or related field

Tools

Microsoft Office Suite

TCIC/NCIC knowledge

Job description

Department of Public Safety (DPS) in Houston seeks a Communications Supervisor to lead a 24/7 operations team. The role oversees staff, budgets, and policy execution, coordinating with state and local agencies in emergencies and events.

The position requires a high school diploma (bachelor’s preferred), a TCOLE license, instructor certification within 12 months, FEMA training, and eligibility for a secret clearance. Telecommuting is not allowed.