24/7 IT Operations Center Specialist (TS/SCI)

SMS Data Products Group, Inc.; Arlington (VA); On-site; USD 90,000 - 120,000; Full time

Job summary

SMS Data Products Group, Inc. seeks an Operations Center Specialist to deliver around-the-clock IT operations support for critical defense networks in the AFNCR. The role requires active TS/SCI clearance and U.S.

citizenship, with work performed on-site at designated facilities in the National Capital Region. The candidate will monitor enterprise systems, detect and triage incidents, apply basic troubleshooting, and coordinate with cross-functional teams and defense partners to ensure maximum

Qualifications

• Active DoD Top Secret / SCI clearance required.
• U.S. citizen required.
• Bachelor's degree with 3–5+ years IT/NOC experience or equivalent military experience.

Responsibilities

• Provide 24/7/365 mission-critical IT operations support for AFNCR IT Services network environment.
• Coordinate with senior leadership and defense agencies during outages or cyber incidents.
• Maintain Master Station Logs and complete end-of-shift pass-down briefings; mentor junior watch standers.

Skills

Enterprise IT troubleshooting

Networking hardware

Routing protocols

Operating systems

Education

Bachelor's degree with 3–5+ years IT/NOC experience

Associate degree or high school diploma with equivalent technical military experience

Job description

SMS Data Products Group, Inc. seeks an Operations Center Specialist to deliver around-the-clock IT operations support for critical defense networks in the AFNCR. The role requires active TS/SCI clearance and U.S.

citizenship, with work performed on-site at designated facilities in the National Capital Region. The candidate will monitor enterprise systems, detect and triage incidents, apply basic troubleshooting, and coordinate with cross-functional teams and defense partners to ensure maximum