24/7 Global Network Operations Analyst
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)
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Benefits offered by this job
Job summary
URBN is seeking a Network Operations Support Analyst to join our global team, responsible for monitoring, troubleshooting, and servicing users, infrastructure and applications across offices, distribution centers, retail stores, and restaurants. The role emphasizes a 10-hour shift (4 days) from 7:00 to 17:30 with Sunday to Wednesday schedule and full-time hourly employment.
The ideal candidate will have knowledge of Windows/macOS, basic networking, and experience with enterprise switching
Qualifications
- Working knowledge of Windows/macOS.
- Basic networking and troubleshooting including wireless.
- Excellent communication and teamwork.
- Willingness to learn new technologies.
- Experience with Juniper EX switching is a plus.
- Experience with Cisco switching is a plus.
Responsibilities
- Monitor, troubleshoot, and escalate network alerts globally.
- Manage Active Directory users and groups.
- Administer Cisco and Juniper switch configurations.
- Assist in store broadband and wireless troubleshooting.
- Assist in store broadband circuit installations and troubleshooting.
- Collaborate with Technical Services and Operations on 24x7 support.
Skills
Tools
Job description
URBN is seeking a Network Operations Support Analyst to join our global team, responsible for monitoring, troubleshooting, and servicing users, infrastructure and applications across offices, distribution centers, retail stores, and restaurants. The role emphasizes a 10-hour shift (4 days) from 7:00 to 17:30 with Sunday to Wednesday schedule and full-time hourly employment.
The ideal candidate will have knowledge of Windows/macOS, basic networking, and experience with enterprise switching
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