24/7 Fire Dispatcher: Critical Incident Communications

911 Emergency Communications; Itasca (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Professional development

Job summary

911 Emergency Communications in Itasca, TX, is seeking a dedicated Fire Dispatcher to coordinate emergency responses and maintain accurate incident records. You will receive reports, verify locations, alert resources, and monitor units throughout incidents, ensuring clear radio communication and adherence to plans.

The role requires the ability to work in a fast-paced environment with rotating shifts, including nights, weekends, and holidays.

Qualifications

• High school diploma or GED is commonly required; some agencies offer entry-level instruction.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification or incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Accurate data entry

Map reading

Calm under pressure

Information organization

Education

High school diploma or GED

Tools

Computer systems

Radio communication equipment

Incident-management training

Job description

911 Emergency Communications in Itasca, TX, is seeking a dedicated Fire Dispatcher to coordinate emergency responses and maintain accurate incident records. You will receive reports, verify locations, alert resources, and monitor units throughout incidents, ensuring clear radio communication and adherence to plans.

The role requires the ability to work in a fast-paced environment with rotating shifts, including nights, weekends, and holidays.