24/7 Fire Dispatcher — Critical Communications & Incident Coordination

911 Emergency Communications; Irving (IL); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Professional development

Job summary

911 Emergency Communications in Irving, IL seeks dedicated Fire Dispatcher to coordinate fire responses and maintain clear radio communications. You will receive incident information, verify locations, alert resources, and support responders during emergencies.

The role requires strong data entry, attention to detail, and ability to work rotating shifts, including overnights and weekends. Training is provided; advancement opportunities exist within the agency.

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction or seek experienced dispatchers with fire communications training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

911 Emergency Communications in Irving, IL seeks dedicated Fire Dispatcher to coordinate fire responses and maintain clear radio communications. You will receive incident information, verify locations, alert resources, and support responders during emergencies.

The role requires strong data entry, attention to detail, and ability to work rotating shifts, including overnights and weekends. Training is provided; advancement opportunities exist within the agency.