24/7 Fire Dispatcher: Critical Communications Pro

County Emergency Communications; Verona (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

County Emergency Communications in Verona, PA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans. Prior fire dispatch training or EMS dispatch coursework may be required depending on assignment.

Qualifications

• A high school diploma or recognized equivalency is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Computer systems

Maps

Radio communication

Education

High school diploma or equivalent

Tools

Radio equipment

CAD/dispatch software

Emergency communication systems

Job description

County Emergency Communications in Verona, PA is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling, clear radio communication, and adherence to established response plans. Prior fire dispatch training or EMS dispatch coursework may be required depending on assignment.