24/7 Fire Communications Operator

911 Emergency Communications; Town of Willet (NY); On-site; USD 42,000 - 66,000; Full time

Job summary

911 Emergency Communications in Willet, NY is seeking Fire Dispatchers to coordinate emergency responses, document incident details, and maintain clear radio communication with responding crews. The role requires precise information handling and adherence to established response plans across shifts that may include nights, weekends, and holidays.

Applicants should be comfortable with computer systems and data entry, familiar with maps, and prepared for training in fire-dispatch operations.

Qualifications

• High school diploma or equivalent required.
• Training or experience in fire dispatch or emergency communications preferred.
• Comfort with computer systems, data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Maps

Education

High school diploma or equivalent

Tools

Dispatch software

Radio systems

Job description

911 Emergency Communications in Willet, NY is seeking Fire Dispatchers to coordinate emergency responses, document incident details, and maintain clear radio communication with responding crews. The role requires precise information handling and adherence to established response plans across shifts that may include nights, weekends, and holidays.

Applicants should be comfortable with computer systems and data entry, familiar with maps, and prepared for training in fire-dispatch operations.