24/7 Fire Command Center Dispatcher

Metropolitan Transportation Authority; United States; On-site; USD 49,000 - 62,000; Full time

Job summary

Metropolitan Transportation Authority (MTA) seeks a skilled Public Safety Dispatcher to monitor fire/life-safety systems at Grand Central Terminal, coordinate with MTAPD, FDNY, and rail control centers, and manage incident response documentation. This 24/7 role requires staying vigilant, communicating clearly, and supporting emergency operations.

Required include NYS OFPC/NFPA guidelines, two years of related experience, and NIMS IC certifications.

Qualifications

• Associate degree in Public Safety, Fire Science, Emergency Management, or a related field. An equivalent combination of education/experience may be considered.
• Minimum 2 years of experience as Public Safety Dispatcher, Rail/Air Traffic Controller, EMT, Firefighter, or related security/ops role.
• NIMS IC certificates IC-100, IC-200, IC-700 are required.

Responsibilities

• Monitor and control fire/life-safety systems for the GCT Campus and FCC/ICP.
• Dispatch and coordinate operations and emergency response with MTAPD, FDNY, and rail control centers.
• Initiate protective action messaging and coordinate incident response with internal and external partners.
• Attend regular training to maintain required certifications and proficiency.

Skills

Dispatching

Fire life safety

Emergency response

Communication

Education

Associate degree in Public Safety/Fire Science/Emergency Management or related field

NIMS IC-100/200/700

Bachelor’s degree (preferred)

Job description

Metropolitan Transportation Authority (MTA) seeks a skilled Public Safety Dispatcher to monitor fire/life-safety systems at Grand Central Terminal, coordinate with MTAPD, FDNY, and rail control centers, and manage incident response documentation. This 24/7 role requires staying vigilant, communicating clearly, and supporting emergency operations.

Required include NYS OFPC/NFPA guidelines, two years of related experience, and NIMS IC certifications.