24/7 EMS Dispatch Specialist

County Emergency Communications; Saltillo (MS); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications in Saltillo, MS seeks Emergency Medical Dispatchers to handle urgent calls, gather patient and incident details, and determine response priorities using approved protocols.

The position involves console work, potential overnight shifts, weekends, and required overtime. A high school diploma and CPR certification are typically required, with EMT or paramedic credentials not universally required. Training and certification support may be provided.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Clear communication

Multitasking

Crisis management

Attention to detail

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification (where required)

Job description

County Emergency Communications in Saltillo, MS seeks Emergency Medical Dispatchers to handle urgent calls, gather patient and incident details, and determine response priorities using approved protocols.

The position involves console work, potential overnight shifts, weekends, and required overtime. A high school diploma and CPR certification are typically required, with EMT or paramedic credentials not universally required. Training and certification support may be provided.