24/7 EMS Dispatch Specialist

County Emergency Communications; Pomeroy (PA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

County Emergency Communications in Pomeroy, PA, is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify location and critical details, and assign appropriate ambulance resources. You will work within accredited dispatch protocols to guide responders and provide pre-arrival instructions.

This role requires the ability to manage high-stress calls, maintain precise documentation, and stay current with CPR/EMD certifications.

Qualifications

• High school diploma or equivalent required.
• EMD certification may be required prior to appointment; consult vacancy.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient's location, callback number, and access details.
• Ask approved questions about the patient's condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

County Emergency Communications in Pomeroy, PA, is seeking Emergency Medical Dispatchers to handle urgent medical calls, verify location and critical details, and assign appropriate ambulance resources. You will work within accredited dispatch protocols to guide responders and provide pre-arrival instructions.

This role requires the ability to manage high-stress calls, maintain precise documentation, and stay current with CPR/EMD certifications.