24/7 EMS Dispatch Specialist

Emergency Telecommunicator Services; Mifflinburg (PA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance programs

Continuing education

Shift premiums

Job summary

Emergency Telecommunicator Services in Mifflinburg, PA seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and follow dispatch protocols. You will coordinate resources and provide protocol-based guidance to responders while maintaining data accuracy and patient confidentiality.

Required qualifications include a high school diploma (or equivalent) and CPR certification; Emergency Medical Dispatcher certification may be required.

Qualifications

• High school diploma or recognized equivalent is commonly required; employers may recruit for sponsored training.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required. EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Mifflinburg, PA seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify locations, and follow dispatch protocols. You will coordinate resources and provide protocol-based guidance to responders while maintaining data accuracy and patient confidentiality.

Required qualifications include a high school diploma (or equivalent) and CPR certification; Emergency Medical Dispatcher certification may be required.