24/7 Emergency Medical Dispatcher — Life-Saving Coordination

Emergency Telecommunicator Services; Cleveland (GA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for opportunities in Cleveland. Responsibilities include handling urgent medical calls, confirming patient location, querying conditions, and coordinating ambulance resources under approved protocols.

Training or certification may be sponsored depending on the vacancy. Applicants typically hold a high school diploma or GED; EMT/paramedic credentials are not universal requirements and depend on the vacancy.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required or sponsored training.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers for opportunities in Cleveland. Responsibilities include handling urgent medical calls, confirming patient location, querying conditions, and coordinating ambulance resources under approved protocols.

Training or certification may be sponsored depending on the vacancy. Applicants typically hold a high school diploma or GED; EMT/paramedic credentials are not universal requirements and depend on the vacancy.