24/7 Emergency Medical Dispatcher — Life-Saving Calls

911 Emergency Communications; Smethport (McKean County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for Smethport, PA. The role involves handling urgent medical requests, gathering incident details, and applying approved protocols to guide responders.

Travel and scheduling will depend on the agency’s needs and shift requirements. Applicants should have a high school diploma or equivalent, CPR certification, and may need additional coursework.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements; consult the vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for Smethport, PA. The role involves handling urgent medical requests, gathering incident details, and applying approved protocols to guide responders.

Travel and scheduling will depend on the agency’s needs and shift requirements. Applicants should have a high school diploma or equivalent, CPR certification, and may need additional coursework.