24/7 Emergency Dispatcher: Calm, Life-Saving Coordination

Emergency Telecommunicator Services; Kim (CO); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance services

Professional training

Shift differentials

Job summary

911 Emergency Dispatchers connect people who need urgent help with public safety responders in Kim, CO. You may receive emergency and nonemergency calls, gather essential information, verify locations, and coordinate police, fire, or EMS resources according to agency procedures.

The role requires calm communication, careful attention, and the ability to manage multiple systems. Training and certification requirements vary by agency, and overnight or shift work is common.

Qualifications

• High school diploma or equivalent required.
• Some agencies may require prior emergency communications experience or certifications.
• Typing speed expectations may vary by agency; training is provided.

Responsibilities

• Answer emergency and nonemergency calls within the service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and procedures.
• Enter incident information into dispatch systems.
• Dispatch responders when needed.
• Monitor radio traffic and update personnel as situations change.
• Provide caller instructions within training limits.
• Maintain accurate records and protect confidentiality.

Skills

Accurate typing

Active listening

Clear speech

Basic computer proficiency

Calm under pressure

Education

High school diploma or equivalent

Job description

911 Emergency Dispatchers connect people who need urgent help with public safety responders in Kim, CO. You may receive emergency and nonemergency calls, gather essential information, verify locations, and coordinate police, fire, or EMS resources according to agency procedures.

The role requires calm communication, careful attention, and the ability to manage multiple systems. Training and certification requirements vary by agency, and overnight or shift work is common.