24/7 Crisis Case Manager – Behavioral Health

MIND 24-7; Arizona; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k)

Job summary

MIND 24-7 is seeking a Crisis Case Manager to coordinate discharge planning, follow-up care, and transitions for patients receiving psychiatric medication management. This on-site role offers a collaborative environment and the chance to make a daily impact in mental health care.

You will work with behavioral health teams, families, pharmacies, and social services to ensure continuity of care, with competitive benefits and a commitment to compassionate care for all.

Qualifications

• Associate’s or Bachelor’s degree in healthcare, behavioral health, human services, or related field.
• 1–2 years of experience in case management, care coordination, or behavioral health services.
• Level 1 Fingerprint Clearance Card (or ability to obtain upon hire)
• Strong communication, time management, and organizational skills.
• Familiarity with EHR systems and HIPAA compliance.
• Bilingual English/Spanish is a plus.

Responsibilities

• Coordinate discharge planning and ongoing care for patients under psychiatric medication management.
• Schedule follow-up appointments with outpatient psychiatric providers and therapists.
• Support patient access to prescriptions, transportation, insurance coverage, and social services.
• Communicate with pharmacies, families, guardians, and care teams to ensure continuity of care.
• Document case management activities in the EHR system.
• Participate in interdisciplinary team meetings and contribute to holistic care planning.

Skills

Case management

Care coordination

Behavioral health services

Bilingual English/Spanish

Education

Associate’s or Bachelor’s degree in healthcare, behavioral health, human services, or related field

Job description

MIND 24-7 is seeking a Crisis Case Manager to coordinate discharge planning, follow-up care, and transitions for patients receiving psychiatric medication management. This on-site role offers a collaborative environment and the chance to make a daily impact in mental health care.

You will work with behavioral health teams, families, pharmacies, and social services to ensure continuity of care, with competitive benefits and a commitment to compassionate care for all.