24/7 Cloud Operations Engineer — TS/SCI

Amazon Inc.; Herndon (VA); On-site; USD 117,000 - 167,000; Full time

Job summary

Amazon.com Services LLC in Herndon, VA is hiring a US ADC Security Dedicated Cloud Engineer II to operate and troubleshoot large-scale distributed systems on a 24/7 shift. You’ll apply Linux, networking, and cloud fundamentals to keep services running smoothly.

The role requires TS/SCI with polygraph clearance and offers opportunities to design automation, runbooks, and improvements across security-focused cloud environments.

Qualifications

• Associate degree or higher or Cloud+/certifications (e.g., GICSP, GSEC, SSCP).
• 3+ years networking experience (DNS/DHCP/SSL/TCP/IP).
• 3+ years of tech troubleshooting or similar experience.
• 3+ years Linux/Unix system administration (Ubuntu/CentOS/RedHat).
• Current TS/SCI with Polygraph clearance.

Responsibilities

• Provide 24/7 front-line troubleshooting and operations support for large-scale distributed systems.
• Investigate root causes and metric trends to resolve issues.
• Identify and mitigate operational concerns; escalate when needed.
• Drive process and availability improvements; reduce toil through automation.
• Design and implement automation and runbooks to accelerate operations.
• Document troubleshooting steps and contribute to knowledge sharing.

Skills

Networking basics (DNS, DHCP, SSL, TCP

Technical troubleshooting

Linux/Unix administration

TS/SCI with Polygraph

Education

Associate's degree or above / Cloud+ / GICSP / GSEC / SSCP

Tools

IPsec

VPN

Load Balancing

Iperf

MTR

Routing Protocols

SSH

Network Monitoring

Virtualization (Hypervisors, VMware, Xen)

Job description

Amazon.com Services LLC in Herndon, VA is hiring a US ADC Security Dedicated Cloud Engineer II to operate and troubleshoot large-scale distributed systems on a 24/7 shift. You’ll apply Linux, networking, and cloud fundamentals to keep services running smoothly.

The role requires TS/SCI with polygraph clearance and offers opportunities to design automation, runbooks, and improvements across security-focused cloud environments.