235 Surveillance Supervisor

Delphi Technologies; Northern (KY); Hybrid; USD 39,000 - 60,000; Full time

Job summary

Leech Lake Gaming in Minnesota is seeking a Surveillance Supervisor to direct the surveillance department on an assigned shift, ensuring adherence to policies and procedures. You will supervise staff, monitor activities across games and counts, and submit daily shift summaries.

The role requires ability to train and counsel operators, maintain confidentiality, and coordinate with management on staffing and training needs. Travel may be required; 24/7 operations are typical.

Qualifications

• High School diploma or GED required.
• Six months to one year related experience.
• Strong computer skills required.
• Must meet tribal/state licensing, pass background check and drug test.

Responsibilities

• Supervise surveillance department on assigned shift and direct personnel.
• Counsel, guide and instruct operators in proper duties.
• Monitor casino activity across pit, games, and counts; report irregularities.
• Submit daily shift activity summaries.
• Maintain confidentiality of department operations.

Skills

Personnel management

Budgeting

Surveillance systems

Documentation

Confidentiality

Communication skills

Travel required

Education

High School Diploma (GED)

Tools

Surveillance hardware

Job description

JOB DESCRIPTION: The Surveillance Supervisor directs and supervises the overall operations of the surveillance department on an assigned shift.

ESSENTIAL FUNCTIONS

RESPONSIBILITIES

• Has the ability to perform all functions of supervised positions.
• Counsels, guides and instructs all operators on an assigned shift in the proper performance of their duties, maintaining adherence to policies and procedures
• Observes and assures that assigned shift personnel observe action on all Pit and slot games as well as activities in the soft count, hard counts coin room and all other areas in an effective manner.
• Creates and submits a daily summary of activities occurred during a shift
• Is familiar with the current list of undesirables maintained by the Surveillance Manager and remains alert for their presence in the Casino and reporting their presence to the Surveillance Manager.
• Develops a thorough knowledge of cheating methods, card-counting systems and conveys this knowledge to assigned personnel to assure effective observation in all areas.
• Observes performance of employees in all areas relative to good customer relations, courtesy and service and adherence to department procedures.
• Safeguards all confidential information and assures assigned personnel do not discuss the activities of the department with others
• Recommends changes on assigned shift, including hiring, promotion, demotion and termination of personnel, assist in preparation and administration of periodic performance appraisals and recommend wage changes for personnel within established limits.
• Maintains knowledge of all events in the property as a whole.
• Attends and/or facilitates all mandatory meetings and training.
• Maintains confidentiality at all times.
• Is sensitive to Native American Culture.
• Operates within the parameters of the Leech Lake Gaming Human Resource Policy, Departmental Policy Manual and all Tribal Internal Controls (TICs), and all other applicable regulations.
• Secures the assets of Leech Lake Gaming and the Leech Lake Band of Ojibwe.
• Performs other duties as assigned.

Position Requirements

KNOWLEDGE, SKILLS, AND ABILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

POSITION REQUIREMENTS:

• Ability to plan, assign and direct personnel in various aspects of surveillance procedures.
• Knowledge of Blackjack rules and procedures and casino in-house rules and procedures
• Ability to operate and repair surveillance equipment.
• Ability to read and write administrative reports, ability to create and adhere to a budget.
• Ability to work with a variety of skilled and unskilled professional and administrative personnel.
• Must possess strong organizational and communication skills.
• Ability to maintain confidentiality.
• Must be able to travel.
• High level of integrity and honesty.

PHYSICAL REQUIREMENTS:

• Frequent exposure to moderate to loud noise levels
• Frequent exposure to tobacco smoke.
• Frequently required to sit for long periods of time.
• Ability to lift and/or move up to 25 Lbs

EDUCATION AND SKILLS

Education Required: High School Graduate or General Education Degree (GED)

Experience: Six months to one year related experience.

Computer Skills: Must have strong computer skills

Certificates & Licenses: Must meet Tribal/State compact licensing requirements, pass criminal background check and submit to drug testing.

About the Organization Leech Lake Gaming is a growing enterprise and a leader in the area of employment with unsurpassed benefits. Our high energy, high volume atmosphere offers a fun and exciting working environment. In addition we have the ability to provide flexible scheduling as we are a 24/7 company. We look forward to you joining the team!

Grade 10

Shift Various Shifts

KEY Status Key Position

Hiring Manager: Christopher Staples

Salary $39,000 - $60,382

This position is currently accepting applications.

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