2027 Whitewater Kayak and Canoe Instructors

Zoar Outdoor; Charlemont (MA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Course reimbursement

ACA training opportunities

Job summary

Zoar Outdoor in Charlemont, MA is seeking energetic Whitewater Instructors to teach clinics, maintain equipment, and support retail operations. The role requires paddling in class III conditions, effective teaching, and a willingness to learn.

ACA certification is required, with options for ACA training and course reimbursement; successful completion does not guarantee employment. Instructors report to the Paddlesports Manager and are expected to provide excellent customer service, manage group

Qualifications

• Seasoned whitewater paddler with ability to teach in up to class III.
• Must maintain current CPR and First Aid certifications.
• Strong customer service and teaching skills.

Responsibilities

• Teach whitewater clinics and provide expert customer service in retail operations.
• Evaluate student skill level and match to appropriate clinic.
• Maintain equipment and organize trips; complete paperwork.

Skills

Paddling expertise

Instructional ability

Customer service

Team coordination

Education

ACA certification

CPR/First Aid certification

Tools

Rescue techniques

Job description

Whitewater Kayak and Canoe Instructors Positions Available

Our committed instructional staff of paddling professionals teach because they love it. Through dynamic instruction and flexible programming we make paddling accessible to a broad spectrum of students. We provide basic curriculum frameworks and allow individual instructors to teach according to student needs, the environment, and their own strengths. We use cutting edge teaching methods, equipment and technology to provide an experience that represents an excellent value.

Zoar Outdoor is looking for energetic, outdoorsy individuals for the position of Whitewater Instructor. The responsibilities include teaching whitewater clinics, driving, equipment maintenance and additional work is available providing expert customer service in our retail operations.

The ideal candidate is a seasoned whitewater professional able to paddle in up to class III whitewater, able to effectively teach and loves to learn. We require ACA certification so for those who are inspiring instructors we offer ACA training for candidates with requisite paddling and soft skills. Course reimbursement is available. Please note that successful completion of a certification course does not guarantee employment with Zoar Outdoor.

JOB DESCRIPTION - INSTRUCTOR

The Instructor is responsible for the day's clinic activity. Instructor's maintains the highest standards for customer service, and works to promote and maintain Zoar Outdoor's position as a leader in whitewater instruction.

An instructor teaches the skills required in the clinic description. The instructor must evaluate the student's skill level and make sound judgments regarding the match of student to the clinic. The instructor also manages group dynamics and the effects it has on the individual student. Each instructor needs to understand and demonstrate rescue techniques. Instructors report to the Paddlesports Manager.

Specific Job Requirements are:

• Attend Up to 4 days of new instructor training.
• Maintain current CPR and First Aid certifications.
• Minimum age of 18 years.
• For whitewater instructors, maintain current ACA certifications.
• Arrive at work on time in order to attend the instructor's morning meeting.
• Arrive at work with the necessary equipment for a day on the river. To instruct at Zoar you must provide your own personal equipment. Zoar will provide the equipment for the students. If extra equipment is available, instructors may use it on the clinic.
• Arrive at work with a positive and professional attitude and appearance (staff shirts, appropriate footwear).
• Organize equipment before and after trips, noting problems on the maintenance sheet.
• Complete all work assignments which include but are not limited to: fitting students with the appropriate gear, teaching the specific clinic, cleaning dishes, returning equipment to the appropriate place and preparing trip paperwork to the satisfaction of the Director of Instruction.
• Prepare end-of-the-day paperwork including trip report, and accident report, if applicable.
• At the end of each clinic provide an opportunity for guests to evaluate the clinic and receive additional clinic information.
• Be able to bend at the knees, twist at the waist, lift and carry heavy objects overhead -- over steep, rough, slippery terrain.
• Be able to swim proficiently in swift-moving whitewater (whitewater instructors.)
• Provide exceptional service to Zoar guests both on and off the river.
• Look for better ways to serve the guests and the company. Bring new ideas to management if they involve policy changes.
• Communicate well with managers, program directors and co-workers and behave in a professional manner at all times.
• Maintain a good sense of humor and a cooperative attitude in dealing with co-workers and guests.
• Maintain the cleanliness of the facilities both around the base and at the school.
• Successfully instruct in a manner consistent with training and to the satisfaction of the Paddlesports Manager.
• Properly complete a timesheet at the end of the workday.