2027 Summer Internship - Systems/Business Analyst (NYC)

Socket.dev; New York (NY); On-site; USD 25,000 - 30,000; Full time

Job summary

HarperCollins Publishers in New York City is offering an internship for a business analyst/coordination role. You will collaborate with analysts and stakeholders to capture requirements, map processes, and draft user stories, while learning from experienced mentors.

The role focuses on documentation, data analysis, and preparing insights to inform decisions, with exposure to tools like JIRA, Confluence, and Excel.

Qualifications

• Candidates must be available to work in our NYC office 28 hours per week, June 7–August 12, 2027.
• Compensation for this internship is $18 per hour.
• Authorized to work in the United States.
• Resume and cover letter required; address to “Hiring Team.”
• Ideal candidates are enrolled in or recently graduated from undergrad or master’s programs.
• Passion for books is highly valued; entry-level candidates welcome.

Responsibilities

• Collaborate with team to gather and document business requirements and user needs.
• Create and maintain business artifacts such as requirements documents and process maps.
• Assist with data analysis and prepare recommendations for process improvements.
• Capture notes in project meetings and follow up on action items.
• Support testing and validation activities to ensure solutions meet needs.
• Develop dashboards and presentations to share insights with stakeholders.
• Gain proficiency in tools (JIRA, Confluence, BABOK, Excel) through hands-on experience.

Skills

Analytical mindset

Communication skills

Proactive learner

Microsoft Excel

Microsoft Word

PowerPoint

JIRA

Confluence

Education

Undergraduate student

Master’s student

Tools

JIRA

Confluence

Microsoft Excel

Job description

Overview

Are you eager to launch your career at the intersection of business and technology? You’ll play a vital role in shaping the way we deliver solutions across the organization. Working alongside experienced analysts and business leaders, you’ll gain hands‑on exposure to real-world projects that drive efficiency, innovation, and growth. This role is perfect for someone who is detail-oriented, collaborative, and motivated to learn, while making a meaningful impact in a dynamic, evolving digital landscape.

Objectives of this role:

• Learn by doing: Partner with senior analysts and stakeholders to understand how business requirements are identified, documented, and translated into solutions.
• Drive improvement: Support reviews of current processes and contribute fresh ideas for streamlining workflows and enhancing productivity.
• Build a strong foundation: Develop skills in creating documentation, analyzing data, and preparing insights that inform decision-making.

Responsibilities

• Collaborate with team members to gather and document business requirements, workflows, and user needs.
• Contribute to creating and maintaining business artifacts such as requirements documents, process maps, and user stories.
• Assist with analyzing data and preparing recommendations that highlight opportunities for improvement.
• Participate actively in project meetings—capturing notes, following up on action items, and ensuring progress is communicated clearly.
• Support testing and validation activities to confirm solutions meet business needs.
• Help prepare presentations, dashboards, and status updates to share insights and outcomes with stakeholders.
• Develop proficiency in industry-standard tools and methods (e.g., JIRA, Confluence, BABOK, Excel) through hands‑on experience.

Qualifications

• Candidates must be available to work in our NYC office from Monday – Thursday for a total of 28 hours per week, from June 7 – August 12, 2027. Compensation for this internship is $18 per hour.
• Candidates who are available to work in a full-time capacity in 2027 or 2028 are eligible for this internship; open to rising seniors, recent graduates, master’s students, or entry level candidates with up to 1 year of work experience.
• Applicants mustbe authorized towork in the United States.
• A resume and cover letter arerequired; applicationswithout acover letter will not be considered. Please address your cover letter to “Hiring Team.”
• Ideal candidates are either currently enrolled in or have recently graduated from an undergraduate or master’s program.
• A passion for books is highly valued!
• 0–2 years of experience in business analysis, project coordination, or a related field (internships, academic projects, or relevant coursework welcome).
• Strong analytical mindset with a keen eye for detail and natural curiosity for how processes work.
• Excellent verbal and written communication skills, with confidence in engaging diverse teams and stakeholders.
• Proactive learner who thrives in collaborative environments and is motivated to take on new challenges.
• Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint); exposure to tools like JIRA or Confluence is a plus.

HarperCollins Publishers is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [e-mail]. Note: we will only respond to accommodation requests.

The deadline to apply is October 1, 2026 by 11:59 pm ET.

HarperCollins Publishers is an equal opportunity employer.