2027 Summer Internship: Field Service Liaison

Paccar Inc.; Denton (TX); On-site; USD 25,000 - 34,000; Part time

Benefits offered by this job

Competitive salary

Career development opportunities

Job summary

Peterbilt Motors Company, a PACCAR Company, offers a Summer Internship for a Field Service Liaison in Denton, Texas. The role supports the Field Service team by developing SOPs, tracking customer complaints, and building a KPI dashboard to monitor performance.

The internship is open to students enrolled in a business or related program, with strong Microsoft Office and communication skills and a proactive, analytical mindset.

Qualifications

• The candidate must be enrolled in a Business or related program.
• Strong Microsoft Office, communication, and analytical skills.

Responsibilities

• Update / Create Standard Operating Procedures (SOPs).
• Customer Complaint Tracking & Analysis.
• Field Service KPI Dashboard.
• Parts Escalation Tracking.

Skills

Exceptional Microsoft Office

Excellent verbal and written comms

Multi-tasking

Self-starter and Resourceful

Strong Professionalism

Analytical

Interest in collecting, analyzing, and

Education

Currently enrolled in a Business or related program

Job description

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2027 Summer Internship: Field Service Liaison

Company: PACCAR

Company Information

PACCAR is a global technology leader in the design, manufacture and customer support of high-quality light-, medium- and heavy-duty trucks under the Kenworth, Peterbilt and DAF nameplates. PACCAR also designs and manufactures advanced power trains, provides financial services and information technology, and distributes truck parts related to its principal business.

Peterbilt Motors Company
On highways, construction sites, city streets, logging roads - everywhere our customers earn their living - Peterbilt's red oval is a familiar symbol of performance, reliability and pride. Peterbilt has reigned as America's premium quality truck manufacturer since the company's founding in 1939. Our dedication to deliver products and services focused on improving customers' performance, image, profitability and peace of mind truly makes Peterbilt the Class of the Industry.

Requisition Summary

Peterbilt Motors Company, a PACCAR Company, has aninternship for students currently enrolled in college. This opening is for a Field Service Liaison Internto add to our Field Service Support team in Denton, Texas.

Job Responsibilities

This position will be working on various projects and reports to include but not limited to:

• Update / Create Standard Operating Procedures (SOP’s)
• Customer Complaint Tracking & Analysis
• Field Service KPI Dashboard
• Parts Escalation Tracking

Required Qualifications

The candidate we seek will be currently enrolled in a Business, or a related program.

Preferred Qualifications

The skills that are important to be successful in this position are as follows:

• Exceptional Microsoft Office
• Excellent verbal and written communication
• Multi-tasking
• Self-starter and Resourceful
• Strong Professionalism
• Analytical
• Interest in collecting, analyzing, and reporting on tests

General Description of Internship Benefits

As a U.S. PACCAR intern, you have a full range of benefit options including:

• Competitive salary and 401k with up to a 5% company match
• Medical, dental, and vision plans for you and your family
• Paid holidays
• Flexible spending accounts (FSA) and health savings account (HSA)
• Life and accidental death and dismemberment insurance
• EAP services including wellness plans, estate planning, financial counseling and more
• Global Fortune 500 company with a wide array of growth, training, and development opportunities
• Work alongside experienced goal-oriented colleagues recognized as experts in their field
• This position may offer stipend assistance benefits

Additional Job Board Information

PACCAR is an E-Verify & Equal Opportunity Employer/Protected Veteran/Disability corporation. Peterbilt promotes Diversity and Inclusion through mentorship, events, and affinity support groups – The Diversity Council, Peterbilt Women’s Initiative (PBWIN), Veterans Group, Peterbilt Black Organization for Leadership and Development (B.O.L.D) and Peterbilt+ (An LGBTQ support group).

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