2027 Internship - Business Analyst-Cust Svc

Textron Aviation; Wichita (KS); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Mentorship

Training & development

Real project work

401(k) vesting credit

Job summary

Textron Aviation offers a 2027 Internship in Business Analyst-Cust Svc to assist the Business Operations team supporting 18 Service Centers and 40+ mobile locations. The role focuses on continuous improvement, data analysis, and collaboration across Warranty, Product Support, Engineering, and Parts & Programs.

Ideal candidates are pursuing a Bachelor's degree in Aviation or related fields, with strong communication skills and a willingness to work on-site for the 10-week program from late May to

Qualifications

• Excellent verbal and written communication skills.
• Private Pilot's license, A&P license, or aerospace experience desirable.
• Technical knowledge of aircraft beneficial.

Responsibilities

• Support the Service Center Network with ongoing and new continuous improvement projects.
• Follow procedures for database management, sales projects, and market share studies.
• Analyze labor and time studies and network communications to align with Textron Aviation policy and profitability.
• Interface with multiple Textron Aviation departments to ensure centers meet goals.
• Work on projects including business cases, SOPs, time studies, SAP data creation, data modeling, and financial analysis of future sites.
• Develop and/or recommend new tools or solutions for continuous improvement and efficiencies.
• Create templates for ongoing improvements in efficiency and standard work.

Skills

Communication

Aviation knowledge

Diplomatic demeanor

Fast learner

Education

Pursuing Bachelor's degree in Aviation, Business Management, Marketing or related field

Job description

2027 Internship - Business Analyst-Cust Svc

Description

Why This Internship

As an intern with Textron, you'll gain hands‑on experience while exploring your interests and building new skills. You'll be supported and challenged to contribute in meaningful ways - working on real projects alongside experienced professionals to prepare for future success.

Job Summary

Assist the Business Operations team with Service Center initiatives. Business Operations provides ongoing support to a growing network of 18 Service Centers and over 40 mobile Service locations.

Job Responsibilities

• Support the Service Center Network with ongoing and new continuous improvement projects.
• Follow established procedures for database management, sales projects, and market share studies.
• Analyze labor and time studies and network communication efforts to develop consistency with the Textron Aviation policy and responsibility, maintenance of customer goodwill, and continued profitability.
• Interface with multiple Textron Aviation departments (including Warranty, Product Support, Engineering, Parts and Programs) to ensure all Service Centers meet their goals.
• Work on projects potentially including business cases, Standard Operating Procedure creation, time study reviews on aircraft, labor analysis, SAP data creation, data modeling, and financial analysis of future sites.
• Develop and/or recommend new technological tools or solutions for continuous improvement and efficiencies throughout the service center network.
• Develop templates, where appropriate, for ongoing improvements in efficiency, standard work, continuous improvement, process consistency, etc.

Qualifications

Education / Experience

• Pursuing Bachelor's degree in Aviation, Business Management, Marketing, Sales, or other related field.

Qualifications

• Excellent verbal and written communication skills.
• Private Pilot's license, A&P license, or previous aerospace experience are desirable.
• Technical knowledge of aircraft is beneficial.
• Professional and diplomatic demeanor.
• Quickly grasps new concepts when faced with an unfamiliar task.
• Summer internships are 40 hours per week typically from late-May to early-August lasting 10 weeks.
• Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.

Applicants must be authorized to work lawfully in the U.S. for Textron Aviation at the time of making application, and visa sponsorship is not available for this position, including for F-1 students and J-1 exchange visitors who will need employment sponsorship.

Textron Aviation Inc. must comply with U.S. export control laws. If a position requires access to information controlled under U.S. regulations, the applicant must be eligible to meet any requirements to access controlled information.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Why You'll Love Interning at Textron

This internship is more than a summer experience - offering mentorship, training, and meaningful, hands‑on work that helps you build confidence, develop new skills, and take real steps toward your career goals.

Our Benefits Include

• Paid, full-time 10‑week summer internship with a prepaid stipend.
• Mentorship, training, and development opportunities.
• Real project work and hands‑on experience.
• Service time credited toward 401(k) vesting upon full-time employment.
• Alternative work schedules at select locations.

About Textron

Textron is a global Fortune 500 company with a diverse portfolio of industry leading brands, including Bell, Beechcraft, Cessna, Pipistrel, Jacobsen, Kautex, Lycoming, E-Z-GO, and Textron Systems. We foster a culture where curiosity is encouraged, ideas are valued, and innovation drives real‑world solutions.

Join Textron and build a career where your work makes an impact, your ideas are valued, and your growth is supported.

Recruiting Timeline

Applications for this position will be accepted through October 31, 2026. The application window may be shortened or extended based on candidate flow and business needs. We encourage you to apply as soon as possible, and review the location for this role to ensure it aligns with your location preferences as all roles are on site at a Textron business unit.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.

Recruiting Company: Textron Aviation

Primary Location: US-Kansas-Wichita

Job Function: Business Development

Schedule: Full-time

Job Level: Individual Contributor

Job Type: Internship / Co-Op

Shift: First Shift

Job Posting: 09/01/2026, 1:00:00 AM

Job Number: 342309