2027 Digital Services Intern

Cessna Aircraft Company; Georgia; On-site; USD 50,000 - 84,000; Full time

Benefits offered by this job

Paid internship stipend

Mentorship and training

Real project work

Exposure to cross‑functional teams

401(k) vesting consideration

Job summary

Textron is seeking a 2027 Digital Services Intern to join our team for a 10-week summer program. You will work closely with customer-facing teammates to triage user support, analyze patterns, and aid in process automation across Salesforce and E‑Commerce platforms.

The role emphasizes collaboration across functions and real project impact. You will gain mentorship, hands-on experience, and training to build confidence and skills that support future career goals within Textron’s dynamic

Qualifications

• Pursuing bachelor’s degree in marketing, business administration, communications or related degree program.
• Strong written and verbal communication skills required.
• Experience with Microsoft Office Suite preferred.

Responsibilities

• Triage and provide continual user support for Salesforce and E‑Commerce applications.
• Analyze customer patterns and tool usage to grow system adoption.
• Collaborate on process analysis and automation across digital experiences.

Skills

Communication skills

Education

Bachelor’s degree in marketing, business administration, communications or related

Tools

Microsoft Office Suite

Job description

Job Description - 2027 Digital Services Intern (343179)

2027 Digital Services Intern

Job Number:

343179

Why This Internship

As an intern with Textron, you’ll gain hands‑on experience while exploring your interests and building new skills. You’ll be supported and challenged to contribute in meaningful ways – working on real projects alongside experienced professionals to prepare for future success.

About Textron

Textron is a global Fortune 500 company with a diverse portfolio of industry leading brands, including Bell, Beechcraft, Cessna, Pipistrel, Jacobsen, Kautex, Lycoming, E‑Z‑GO, and Textron Systems. We foster a culture where curiosity is encouraged, ideas are valued, and innovation drives real‑world solutions.

Responsibilities:

Works closely with customer facing teammates to triage and provide continual user support and operational support of Salesforce and E‑Commerce applications.

Analyze customer patterns and tool utilization to grow our systems use with internal and external stakeholders.

Collaborate on process analysis and process automation for various digital experiences initiatives, which includes working with new technical tools, interfaces and processes, partnering with various functional areas to ensure adoption and seamless execution through training, communication, technology, and guidance by addressing current and future business needs.

Identify and document discrepancies wherever the business process needs correction to ensure the customer has a seamless experience.

Perform ad hoc analysis, attend meetings and respond to other requests as necessary.

Complete assigned projects demonstrating excellent time management and organizational skills.

Build internal network within sales, marketing and other business functions to ensure that solutions are optimized between groups as many solutions are shared between brands/stakeholders.

Why You’ll Love Interning at Textron

This internship is more than a summer experience — offering mentorship, training, and meaningful, hands‑on work that helps you build confidence, develop new skills, and take real steps toward your career goals.

Our benefits include:

• Paid, full‑time 10-week summer internship with a prepaid stipend
• Mentorship, training, and development opportunities
• Real project work and hands‑on experience
• Service time credited toward 401(k) vesting upon full‑time employment
• Alternative work schedules at select locations

Join Textron and build a career where your work makes an impact, your ideas are valued, and your growth is supported.

• Education: Pursuing bachelor’s degree in marketing, business administration, communications or related degree program
• Software Knowledge: Microsoft Office Suite preferred.
• Additional Requirements: Strong written and verbal communication skills required.

• Education: Pursuing bachelor’s degree in marketing, business administration, communications or related degree program
• Software Knowledge: Microsoft Office Suite preferred.
• Additional Requirements: Strong written and verbal communication skills required.

EEO Statement

Textron is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of race, color, religion, age, national origin, military status, veteran status, disability, sex (including pregnancy and sexual orientation), genetic information or any other characteristic protected by law.