2020.04.06 - UHC Mastery -630AM-3PM-Audriel McCall-WV1

teletech; Concord (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Bonuses

Career advancement

Health insurance

Tuition reimbursement

Paid vacation

Employee discounts

Job summary

TTEC is seeking an Inbound Sales Representative II to drive customer value through proactive service and sales excellence. You will handle inbound calls, work on an assigned account, and receive comprehensive training on the relevant product or service.

The role emphasizes customer happiness and personal success within a high-energy team. The position offers competitive salary plus bonuses, opportunities for advancement, and benefits including health, dental, retirement planning, and tuition

Qualifications

• 2+ years sales experience is required or preferred.
• Proven ability to set goals and close sales.
• Outstanding telephone and customer service etiquette.
• Excellent verbal communication and ability to handle tough calls.
• Comfortable in a fast-paced, call-center setting.
• One year post secondary education or two years of related work experience.

Responsibilities

• Handle inbound, sales-ready customer calls and fulfill needs quickly.
• Build customized, value-added service for Fortune 500 brand customers.
• Work with assigned account and receive full product/service training.
• Demonstrate a customer-first approach and achieve sales goals.

Skills

Sales experience

Goal setting

Closing sales

Telephone etiquette

Customer service

Verbal communication

Call center environment

Post-secondary education

Education

Post-secondary education or 2 years equivalent work experience

Job description

You love to build value for your clients and are personally driven to succeed. Join our team of motivated Inbound Sales Representatives.

If are ready to demonstrate …

• Ability to upgrade client experiences
• Customer-service orientation
• Outgoing nature
• Passion and motivation

Being a TTEC Inbound Sales Representative II can be an exciting, fast-paced career where you can go as far as your ambitions will take you. TTEC is looking for people who LOVE making customers happy and being rewarded for personal success. We are a company filled with high energy people with a willingness to put the customer's needs first.

In this position, you will have the chance to build customize, value-added service for customers of Fortune 500 brands. You'll be assigned to an account and have full training on the product or service applicable to the customers that you are supporting.. You will accept inbound, sales-ready customer calls and communications and fulfill those needs quickly and efficiently.

Become a Member of the TTEC Team

TTEC has a 30-year history of hiring great people just like you! In fact, our team includes more than 40,000 employees in more than 17 countries worldwide, handling more than 3.5 million customer transactions daily. It's people just like YOU that make TTEC a great place to work.

What we offer:

• Competitive salary + bonuses
• Advancement and Career Opportunities
• Medical and Dental Insurance Programs
• Tuition Reimbursement & retirement planning
• Paid Vacation Time
• Discounts at many major retailers & restaurants

What we're looking for:

• 2 years + sales experience
• Experience setting goals and closing sales
• Outstanding telephone and customer service etiquette skills
• Proven ability handling difficult situations over the phone and in person
• Exceptional verbal communication skills
• Ability and desire to excel in a fast-paced, call center environment.
• One year or more post secondary education or 2 years equivalent work experience

Are you ready to accept the challenge? Because TTEC is ready for YOU!

TTEC requires all employees hired in the United States to successfully pass a background check and depending on location and client program a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.