1st Shift Warehouse Customer Service Representative

PeopleShare by PROMAN; Claymont (DE); On-site; USD 25,000 - 30,000; Full time

Job summary

PeopleShare by PROMAN seeks a 1st Shift Warehouse Customer Service Representative to join a fast-paced warehouse team. The role involves responding to customer inquiries, coordinating with warehouse operations, and ensuring accurate order processing.

Expect a Monday–Friday schedule from 6:00 AM to 2:30 PM, with a $20.00/hour pay. Ideal candidates have 2+ years in customer service, strong MS Office skills, and solid problem-solving abilities.

Qualifications

• 2+ years of customer service experience
• Strong Microsoft Office skills
• Excellent communication and organizational abilities
• Detail-oriented with the ability to multitask in a fast-paced environment
• Strong teamwork and problem-solving skills
• Ability to pass a math assessment, background check, and drug screening

Responsibilities

• Respond to customer inquiries regarding shipments, inventory, and orders
• Schedule inbound and outbound appointments through the Dock Management System
• Coordinate communication between customers, warehouse teams, brokers, and carriers
• Enter and process orders accurately in the Warehouse Management System (WMS)
• Generate shipping paperwork and maintain records
• Process invoices and research discrepancies
• Assist with approved credits and debits
• Provide administrative support and assist the team as needed

Skills

Customer service

Microsoft Office

Communication

Organization

Multitasking

Teamwork

Math assessment

Job description

1st Shift Warehouse Customer Service Representative

Are you an organized, customer-focused professional looking for a stable first-shift opportunity? We are seeking a 1st Shift Warehouse Customer Service Representative to join a fast-paced warehouse team. This is an excellent opportunity for someone who enjoys customer interaction, problem-solving, and working closely with warehouse operations.

Schedule & Pay

• Monday - Friday
• 6:00 AM - 2:30 PM (or until work is completed)
• $20.00/hour

Responsibilities

• Respond to customer inquiries regarding shipments, inventory, and orders
• Schedule inbound and outbound appointments through the Dock Management System
• Coordinate communication between customers, warehouse teams, brokers, and carriers
• Enter and process orders accurately in the Warehouse Management System (WMS)
• Generate shipping paperwork and maintain records
• Process invoices and research discrepancies
• Assist with approved credits and debits
• Provide administrative support and assist the team as needed

Qualifications

• 2+ years of customer service experience
• Strong Microsoft Office skills
• Excellent communication and organizational abilities
• Detail-oriented with the ability to multitask in a fast-paced environment
• Strong teamwork and problem-solving skills
• Ability to pass a math assessment, background check, and drug screening

Why Apply?

This 1st Shift Warehouse Customer Service Representative role offers a consistent weekday schedule, competitive pay, and the opportunity to work with a supportive team. If you're looking for a position where your customer service skills can make an impact, this 1st Shift Warehouse Customer Service Representative opportunity could be the perfect fit.

PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs across 8 states. Our openings include receptionist, data entry, customer service, collections, office managers, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.

PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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