1st Shift Quality Assurance Lead

Moms Meals, Ltd; Ankeny, Northern (IA, KY); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Mom’s Meals is seeking a Quality Assurance Lead to supervise QA staff and ensure food safety and quality procedures are followed across the facility.

You will train hourly and temporary QA personnel, perform audits, document truck shipments, and monitor sanitation, temps, and cold storage. Strong PCQI knowledge and collaboration skills are essential for success in this role.

Qualifications

• Demonstrated knowledge of food safety practices (PCQI, allergens, sanitation, GMPs).
• Strong communication and collaboration skills for cross-functional teams.
• Able to maintain high accuracy and reliability in a fast-paced environment.
• Reliable and trustworthy with strong attention to detail and organizational skills.
• Proficient with basic computer tasks and documentation.

Responsibilities

• Lead and monitor food safety and quality procedures.
• Train hourly and temporary QA personnel.
• Document inbound/outbound trucks and hold tags.
• Perform audits of coolers, gel packs, and temperatures.
• Ensure sanitation and GMP compliance across shifts.
• Stop the line if a safety concern arises.
• Collaborate with all departments to improve QA programs.
• Complete and review records for accuracy and completeness.

Skills

Food Safety knowledge

PCQI

Allergens

Sanitation & GMPs

Communication

Collaboration

Accuracy

Trustworthy

Fast-paced work

Legible handwriting

Organization

Computer skills

Prioritization

Job description

The Quality Assurance Lead is responsible for performing and monitoring Food Safety and Quality procedures while providing leadership and training to hourly and temporary Quality Assurance personnel.

Position Responsibilities may include, but not limited to

• Place and remove hold tags under the direction of the Quality Assurance Manager

• Perform daily audits of coolers

• Accurately document all inbound and outbound trucks

• Perform gel pack audits assuring that target weights are met, and they have the proper seals

• Monitor compliance to sanitation and GMP requirements for all team members

• Monitor and document room temperatures throughout the facility as assigned by management

• Monitor and document temperatures of meals

• Perform accuracy checks on thermometers

• Perform direct observations and record reviews

• Accurately complete all required documentation

• Review all records for accuracy and completeness

• Has the authority to stop the line from running if the process is potentially causing a food safety concern

• Work with all departments to enhance Quality Assurance and sanitation programs throughout the facility

• Assist in training all departments in Food Safety and Quality policies and procedures

Required Skills and Experience

• Demonstrated effective Food Safety knowledge (PCQI, allergens, sanitation, GMPs)

• Excellent communicative skills

• Ability to collaborate

• Passion for accuracy

• Completely trustworthy and reliable

• Ability to work in a fast-paced environment

• Handwriting is legible

• Must be organized and detail oriented

• Basic computer skills are required

• Must be able to prioritize to meet deadlines

Preferred Skills and Experience

• Forklift experience

• Previous experience in a food and/or manufacturing industry

Physical Requirements

• Regularly required to use hands to handle, feel or operate objects, tools, or controls and reach with hands and arms

• Frequently is required to stand, talk, and listen

• Occasionally required to walk, stoop, kneel or crouch

• Occasionally lift and/or move up to 50 pounds

• Vision abilities required include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus

• Able to perform repetitive movements

• Able to work in variable temperatures (cold/hot)

Company Overview

Mom’s Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We provide seniors, patients recovering post-discharge and those managing a chronic condition with tailored nutrition solutions to manage their specific needs. If you are passionate about the well-being of others and have a strong sense of community, Mom’s Meals could be the place for you! We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.

EEO

Mom’s Meals complies with all applicable federal and state non-discrimination laws. All qualified applicants shall receive consideration for employment without regards to race, religion, national origin, ancestry, color, gender, age, disability, sexual orientation or military status.

Job Category: Fulfillment – Quality & Technical Services

Job Type: Full-Time

Location Type: On-site