1st Shift Operations Supervisor — Lead Fulfillment Team

Dia & Co; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401K match

Employee merchandise discount

Paid time off

Job summary

FULLBEAUTY Brands in Indianapolis seeks a Warehouse Supervisor to lead a busy, multi-shift fulfillment team. You’ll oversee onboarding, training, safety, quality, and performance reviews while coaching staff to meet daily goals.

Responsibilities include ensuring 100% accuracy of shipped orders, meeting KPIs for service, safety, efficiency, and cycle time, and identifying safety hazards with a proactive mindset.

Qualifications

• Previous supervisory or leadership experience in a warehouse or distribution setting.
• Proficiency with Microsoft Office (Word and Excel).
• Knowledge of labor relations and experience in a union environment.
• Experience in transportation environments (shipping, receiving, inventory, dispatch).
• Experience with warehouse management systems.

Responsibilities

• Manage department quality to ensure orders are shipped 100% accurately; customer service and quality are the first focus of a supervisor.
• Meet and exceed KPIs including customer service metrics, safety, efficiency, and WIP carryover.
• Identify and correct safety hazards; maintain a safe work environment and promote safety mindset.
• Retain staff by engaging with employees and valuing their contributions.
• Train, develop and mentor hourly staff to drive career growth.
• Promote a collaborative culture that encourages teamwork.
• Maintain cross-functional communication across HR, IT, Engineering, Logistics, and others.
• Understand business priorities and anticipate challenges; meet deadlines for projects.
• Drive operational improvements by identifying constraints and implementing solutions.
• Foster a change-ready environment that welcomes innovation.

Skills

Supervisory experience

Distribution experience

MS Office (Word/Excel)

Union environment knowledge

Warehouse management systems

Bilingual capability (Spanish/Burmese)

Tools

Warehouse management system(s)

Job description

FULLBEAUTY Brands in Indianapolis seeks a Warehouse Supervisor to lead a busy, multi-shift fulfillment team. You’ll oversee onboarding, training, safety, quality, and performance reviews while coaching staff to meet daily goals.

Responsibilities include ensuring 100% accuracy of shipped orders, meeting KPIs for service, safety, efficiency, and cycle time, and identifying safety hazards with a proactive mindset.