OPERATIONS SUPERVISOR - 1st shift

Dia & Co; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401K match

Employee merchandise discount

Paid time off

Job summary

FULLBEAUTY Brands in Indianapolis seeks a Warehouse Supervisor to lead a busy, multi-shift fulfillment team. You’ll oversee onboarding, training, safety, quality, and performance reviews while coaching staff to meet daily goals.

Responsibilities include ensuring 100% accuracy of shipped orders, meeting KPIs for service, safety, efficiency, and cycle time, and identifying safety hazards with a proactive mindset.

Qualifications

• Previous supervisory or leadership experience in a warehouse or distribution setting.
• Proficiency with Microsoft Office (Word and Excel).
• Knowledge of labor relations and experience in a union environment.
• Experience in transportation environments (shipping, receiving, inventory, dispatch).
• Experience with warehouse management systems.

Responsibilities

• Manage department quality to ensure orders are shipped 100% accurately; customer service and quality are the first focus of a supervisor.
• Meet and exceed KPIs including customer service metrics, safety, efficiency, and WIP carryover.
• Identify and correct safety hazards; maintain a safe work environment and promote safety mindset.
• Retain staff by engaging with employees and valuing their contributions.
• Train, develop and mentor hourly staff to drive career growth.
• Promote a collaborative culture that encourages teamwork.
• Maintain cross-functional communication across HR, IT, Engineering, Logistics, and others.
• Understand business priorities and anticipate challenges; meet deadlines for projects.
• Drive operational improvements by identifying constraints and implementing solutions.
• Foster a change-ready environment that welcomes innovation.

Skills

Supervisory experience

Distribution experience

MS Office (Word/Excel)

Union environment knowledge

Warehouse management systems

Bilingual capability (Spanish/Burmese)

Tools

Warehouse management system(s)

Job description

FULLBEAUTY Brands™ is the premier fashion and lifestyle destination for the plus size customer. We are an online and catalog marketplace offering a curated collection of the finest family of plus size brands and thousands of products.

POSITION SUMMARY:

As a Warehouse Supervisor, you will provide leadership and general supervision to your employees in a dynamic, high volume, multi-shift fulfillment center. Supervisors will have an active role in all aspects of an employee’s time with FBB, including but not limited to onboarding, training, development, discipline, and performance review. Supervisors will also grow their careers by learning the fundamentals of supervision and leadership with ongoing professional development.

Supervisors will be expected to effectively manage their time to plan and organize duties and tasks ensuring successful completion. Supervisors will support the Operations Manager and ensure timely, accurate product receipt, order fulfillment, and optimization of resources and processes. Supervisors are expected to manage and lead people to ensure compliance with company policies/procedures, continual process improvement and drive employee initiatives to create and promote an environment where employees are engaged, empowered, and committed to success.

PRIMARY RESPONSIBILITIES:

• Manage department quality to ensure all orders are shipped 100% accurately; customer service and quality are the first focus of a supervisor.
• Meet and exceed expected Key Performance Indicators that include customer service metrics, safety, department efficiency and work in process carryover.
• Responsible for identifying and correcting safety hazards in areas of responsibility; creating a safe work environment and a safety mindset among team members; addressing all safety issues and concerns throughout the operation.
• Retain staff through engaging with employees and ensuring they feel valued.
• Train, develop and mentor hourly staff to drive career growth for team members.
• Promote a fun culture and an open environment that promotes teamwork throughout the facility.
• Maintain effective communication with all levels of the organization, throughout numerous departments (HR, Building Services, IT, Engineering, Logistics, etc.)
• Understand business priorities while anticipating and addressing potential challenges.
• Meet assigned deadlines for projects.
• Drive innovation, proactively look for and identify operational constraints while working to eliminate them.
• Develop a work environment that welcomes change, accepts challenging the norm and drives innovation.

MINIMUM QUALIFICATIONS:

• Previous supervisory or leadership experience
• Prior warehouse or distribution experience
• Proficiency with Microsoft Office programs (primarily Word and Excel)
• Knowledge of labor relations and experience working in a union environment
• Knowledge/experience in transportation environment (i.e., shipping, receiving and inventory management, distribution, or dispatch)
• Knowledge/experience working with warehouse management system(s)
• Bilingual language skills (Spanish or Burmese a bonus)

WHY JOIN FULLBEAUTY?

• Competitive Health Benefits (Medical, Dental & Vision)
• Employer HSA Contribution
• 401K Match
• Employee Assistance Program
• Business Casual Attire
• Wellness Initiatives
• 30% Associate Merchandise Discount Across our Family of Brands
• Employee Discount on Travel, Cell Phone Plans and More
• Generous Paid Time Off Program
• Promote From Within Culture
• Commitment to Being an Equal Opportunity Employer
• Life Insurance Benefits
• Internal charity that supports FULLBEAUTY Brands’ associates and their immediate family members during times of extreme hardship

FULLBEAUTY Brands™ is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or protected veteran status.

Monday to Friday