1st shift- Lead Estimator/Customer Service

Monroechamber; Earth City (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

QPS Employment Group in Earth City, MO is seeking a Lead Estimator/Customer Service to prepare accurate HVAC cost estimates and proposals. You will read plans, coordinate submittals, and maintain organized project files while building strong relationships with customers.

The role emphasizes exceptional sales and interpersonal skills, attention to detail, and the ability to work with minimal supervision in a direct-hire position.

Qualifications

• 2+ years of HVAC industry experience preferred.
• Associate degree in engineering technology or construction management preferred.
• Excellent sales and interpersonal skills required.
• Strong organizational and self-motivated mindset.
• Willing to work with minimal direction and meet goals.

Responsibilities

• Prepare cost estimates, prices, proposals, and supplementary information for HVAC projects.
• Read plans and specs to complete accurate quotations.
• Document and organize work with project files.
• Build relationships with current customers.
• Provide guidance and product information to meet customer needs.
• Prepare submittals, process orders, track orders.
• Communicate shipping information and expedite shipping as needed.
• Address questions and problems quickly and diplomatically.
• Other duties as assigned by management.

Skills

Sales skills

Interpersonal skills

Organized

Self-motivated

Communication

Customer service

Education

Associate degree in engineering technology or construction management

Four-year degree preferred

Tools

Computers and web-based programs

Job description

Position Title

Lead Estimator/Customer Service

Salary

$60,000-$80,000 per year

Shift

1st

Hours

8:00am-5:00pm (Mon-Fri)

Location

Earth City, MO

QPS Employment Group has a great Lead Estimator/Customer Service position available at a company in Earth City, MO. This is a direct hire opportunity.

Responsibilities

• Prepare quality and accurate cost estimates, prices, proposals, and supplemental information for HVAC projects.
• Reads and understands plans, specifications, and addenda to complete accurate quotations.
• Document and organize work by maintaining files for each project.
• Building relationships with current customers.
• Provides guidance and technical assistance as well as product information for customers as required to meet their needs. Have an exceptional understanding of our products’ capabilities and limitations.
• Preparing submittals, prepares and releases orders, track orders for customers.
• Communicate shipping information, expedite shipping when needed, follow up on shipping damage and warranty claims, etc.
• Other duties as required or assigned by management.

Requirements

• Exceptional Sales and Inter-personnel skills.
• High level of drive, assertiveness, resilience and determination
• Organized.
• Is self-motivated and self-starter.
• Works well with minimal direction.
• Committed to servicing the customer and getting the job down correctly.
• Attention to detail.
• Address and resolve questions, concerns, and problems quickly and diplomatically.
• Able and willing to put in the time required to accomplish our mutual goals.
• 2+ years of experience in the HVAC industry preferred.
• Four-year degree preferred.
• Minimum: Associate degree in engineering technology or construction management preferred.
• Knowledge of the design and operation of the HVAC systems preferred.
• Familiar with the sales process, sales support, technical support, and customer service preferred.
• Experience with computers and web-based programs preferred.

Equal Opportunity

We are proud to be an equal opportunity employer.