1st Assistant Store Manager

FashionUnited; California, Northern (MO, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

FashionUnited is seeking an Assistant Store Manager to support the Store Manager in daily operations, driving sales, and maintaining profitability in a fast-paced retail environment. You will help lead customer service, oversee merchandising, training, scheduling, and performance evaluations, and step in for the Store Manager as needed.

This role requires a high school diploma, strong English, and 1–3 years of retail and management experience, along with excellent interpersonal skills to lead a

Qualifications

• Provide outstanding customer service and create a customer-friendly environment.
• Monitor operations to maintain standards for merchandise presentation, service, safety, cleanliness, and costs.
• Manage store in the absence of the Store Manager.
• Assist in recruiting, training, scheduling, and evaluating store personnel.
• Maintain product knowledge and promotions.
• Assist in floor moves, merchandising, and stockroom upkeep.
• Monitor product deliveries for efficient inventory and merchandising.

Responsibilities

• Support Store Manager in daily operations and sales goals.
• Lead customer service and staff training initiatives.
• Oversee merchandising standards and store presentation.
• Assist with scheduling, coaching, and performance evaluations.

Skills

Customer service

Staff training

Merchandising

Inventory management

Store operations

Leadership

Education

High school diploma or equivalent

Job description

Overview: Assists the Store Manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability. Assistant Store Managers may be required to perform duties of all store personnel. 1st assistant managers are seasoned assistant managers or former store managers that will be ready for promotion to store manager within a minimum of a 90 day window.

Major Qualifications: (include but are not limited to)

• Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
• Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.
• Manages store in absence of Store Manager.
• Assists in active recruiting, selection, training, scheduling, and evaluation of store personnel.
• Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
• Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
• Monitors deliveries of product movement within the store to ensure effective inventory and merchandise management.

Requirements:

• High school diploma or equivalent.
• Ability to read, write, and understand English required.
• Assistant Manager or Store Manager experience required.
• 1- 3 years retail experience.
• 1- 3 years management experience.
• Strong interpersonal and customer service skills.