159- Sales Associate - Store

Ashley Stewart, Inc.; Washington (District of Columbia); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a motivated Sales Associate to enhance the customer experience and drive sales. In this role, you will engage with customers, assist in merchandising, and ensure the store operates smoothly. Ideal candidates will have a high school diploma and some retail experience, along with strong communication and interpersonal skills. Join a dynamic team where your contributions will help shape the shopping experience and foster brand loyalty. If you thrive in a fast-paced environment and are passionate about customer service, this opportunity could be perfect for you!

Qualifications

• 6–12 months prior retail experience required.
• Ability to lift 30 lbs and stand for 8–10 hours a day.

Responsibilities

• Assist in driving sales and achieving store goals.
• Provide exceptional customer service and product knowledge.
• Maintain store cleanliness and merchandising standards.

Skills

Excellent communication skills

Strong interpersonal skills

Retail math principles

Computer skills and POS system

Detail oriented

Education

High school diploma or equivalent

Tools

POS system

Job description

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Position Overview

The Sales Associate is responsible for assisting in the execution of all operational and merchandising functions that occur within the store during their assigned shift. They are responsible for providing excellent customer service to every guest.

Major Responsibilities and/or Essential Functions

1. Driving Sales
   • Drive sales to achieve and exceed personal and store goals.
   • Ensure all funds and merchandise are handled according to Company policy and procedure.
   • Assist with scheduling a minimum of 1 grassroots event per quarter.
   • Effectively manage merchandise.
   • Assist with driving Marketing initiatives.
2. Customer Experience
   • Provide an exceptional customer service experience to all customers.
   • Serve as product knowledge expert to educate customers.
   • Successfully model the Company values.
   • Serve as a role model to all Associates for exceptional customer service through customer experience.
   • Drive PLCC to enhance brand loyalty.
3. Operations
   • Assist in merchandising, display maintenance, and visual changes to enhance the Brand.
   • Assist in replenishing floor stock.
   • Ensure the neatness, maintenance, and cleanliness of the store.
   • Communicate with Store Manager and Full Time Assistant Manager on areas of importance.
   • Maintain the highest standards in store operations in relation to the Policy and Procedures manual.
   • Effectively manage time for self.

Knowledge, Skills, & Experience

• High school diploma or equivalent.
• 6–12 months prior retail experience.
• Excellent communication skills, both written and verbal.
• Strong interpersonal skills.
• Ability to apply retail math principles.
• Excellent computer skills and ability to use a POS system.
• High level of initiative and accountability.
• Proven ability to be flexible and adapt to the needs of the business.
• Detail oriented; consistently meets deadlines.

Essential Work Requirements

• Ability to lift 30 lbs, pushing, pulling, bending, and stretching frequently.
• Stand for periods of 8–10 hours a day.
• Use ladders or other equipment, for the purpose of store and merchandising maintenance.
• Work a flexible schedule to include some holidays, most weekends, and/or late evenings.
• Minimal travel may be required, e.g., district meetings, banking duties.

Interaction

• Daily interaction across all divisions/levels.

Organization Chart (reports to)

• SM

Other

Any additional information not covered above.