(1401) Customer Service Representative, RP

Bluebonnet Trails Community MHMR Center; Gonzales, Seguin (TX, TX); On-site; USD 16,531 - 20,664; Part time

Job summary

A community mental health organization in Texas is seeking a Clerical Support Staff member. Responsibilities include providing clerical support, scheduling appointments, handling medical records, and ensuring adherence to office procedures. The ideal candidate holds a high school diploma with strong organizational skills and familiarity with Excel and Word. This is a PRN position with variable hours.

Qualifications

• Minimum 1 year experience in a medical or hospital setting preferred.

Responsibilities

• Provide clerical support and assistance.
• Schedule appointments for individuals in the clinic.
• File clinical records and maintain office equipment.

Skills

Knowledge of Excel

Knowledge of Word

Good organizational skills

Education

High School diploma or GED

Job description

Overview

This position is responsible for providing clerical support and assistance, receptionist duties, data entry, collating materials, typing, mailing correspondence, maintaining office equipment, filing clinical records, insurance verification, medical records request, and collecting payments. This position will schedule appointments for individuals in the clinic, update consents and demographic information in the electronic chart, send out DocuSign consents and scan documents into the individual’s electronic chart. Adheres to the provider’s schedule to assist individuals with initial and follow up appointments in the clinic while supporting professional and medical teams. This position is a PRN or as needed with no guarantee of work hours.

Salary

*Range of salary subject to applicable differentials listed below*

• $1.00/hr career ladder
• $1.00/hr Specialty

Location

County Caldwell County, Gonzales County, Guadalupe County

Credentials

Minimum Qualifications: High School diploma or GED equivalency; knowledge of Excel and Word, record keeping, good organizational skills.

Preferred Qualifications: At least one-year experience in a medical or hospital setting.

Administration

1009 North Georgetown Street
Round Rock, Texas 78664

Title VI Compliance

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2023-2026