139458 STUDENT SERVICES PROGRAM COORDINATOR II (Academic Advisor)

Greenville Technical College; Greenville (SC); Híbrido; USD 39 000 - 53 000; Tempo integral

Resumo da oferta

Greenville Technical College is seeking a Student Services Program Coordinator II (Academic Advisor) to provide individualized advising within the Academic Advising Dept. The role supports Guided Pathways, degree planning, and degree progress monitoring while delivering high-quality student service.

The position emphasizes case management, using SIS tools, counseling resources, and collaboration with faculty and staff to promote student success across campus.

Qualificações

• Bachelor's degree and experience in student services programs.

Responsabilidades

• Advise students one-on-one on degree requirements and academic planning.
• Manage a caseload of 200-400 students with progress tracking.
• Utilize SIS and degree audit tools to monitor records.
• Support enrollment processes and collaborate with campus partners.

Formação académica

Bachelor's degree

Descrição da oferta de emprego

139458 STUDENT SERVICES PROGRAM COORDINATOR II (Academic Advisor)

POSITION: 139458 STUDENT SERVICES PROGRAM COORDINATOR II (Academic Advisor)

DEPARTMENT: AAD - Academic Advising Dept

APPLICATION CLOSING DATE: 10/27/26
Classification Code CB70 / Slot 0000

For ALL Faculty Positions - An unofficial/student copy of your transcript must be submitted along with your on-line application if the position you are applying for requires a degree and/or certificate. Official transcripts are required when you begin employment.

For Staff Positions - If you are applying for a position that requires a degree and/or certificate, an official transcript will be required when you begin employment.

***International transcripts must be evaluated through World Education Services***

If you are applying for a position that requires current Licensures/Certificates- a copy must be submitted along with your on-line application. Official current licensures/certificates will be required when you begin employment.

Please feel free to submit any electronic documents with your on-line application as an attachment.

STATE SALARY RANGE: SC Pay Band GEN07 $39,300 - $53,100 - $66,800

ANTICIPATED HIRING RANGE - MIN: $39,300

ANTICIPATED HIRING RANGE - MAX: $53,100

HOURS: 40

CAMPUS: Thomas E. Barton Campus

GENERAL RESPONSIBILITIES

In this challenging role, you will be supporting the AAD - Academic Advising Dept department at Greenville Technical College. Duties may include any or all of the following.

ADVISING:
The academic advisor will follow the advising plandesignated by the College to advise students following the AppreciativeAdvising model. The advisor will provide personalized, one-on-one academicadvising to students, helping them navigate their educational pathways. Theadvisor will assist students in understanding degree requirements, developingacademic plans, and exploring potential career opportunities. Advisors areexpected to offer guidance on course selection, academic progress, andopportunities for co-curricular involvement to support student success whileworking through a Guided Pathways framework. This includes helping studentsidentify and pursue clear, structured academic pathways; promoting earlyengagement in academic planning; and ensuring students are aware of resourcesthat will help them stay on track toward graduation.

CASE MANAGEMENT:
The academic advisor will manage a caseload of 200 - 400students, maintaining detailed records of interactions, academic progress, andpersonal concerns. The advisor will have check-ins with students at 15, 30, and45 credit hours earned. The role involves monitoring student progress throughregular interactions, identifying at-risk students, and providing targetedinterventions. The advisor will utilize case management strategies to offerpersonalized support, including referrals to campus resources such as tutoring,counseling, or career services as needed. Monitor and provide resources forstudents taking six or more credit hours online

TECHNOLOGY:
The academic advisor will use various advising and studentsuccess technologies to track academic progress, maintain records, and provideproactive support. This includes using a Student Information System (SIS),degree audit tools, advising platforms, and communication tools to monitor andadvise students. The advisor will stay current on technological advancements inadvising and utilize these tools to enhance the student experience andstreamline advising practices. Advisors will use the advising system of recordfor advising appointments. The advisor will provide advising appointments bothin-person and virtually, including at non-traditional times. Track studentstaking six or more credit hours online.

ENROLLMENT:
The academic advisor will support students through theenrollment process by providing guidance on course registration, programselection, and understanding prerequisites. They will assist students inreviewing their schedules and ensuring that they meet all necessary academicdeadlines. Advisors will also offer proactive assistance in navigating anybarriers related to enrollment, including waitlist management, course changes,and prerequisite issues. The advisor will participate at college events, extendedhours, and peak advising times during heavy enrollment periods as needed.

TRAINING:
The academic advisor will engage in regular training andprofessional development to stay informed about the latest trends, bestpractices, and institutional policies in academic advising. Training will focuson enhancing advising skills, improving knowledge of student support resources,and staying up-to-date on emerging technologies and advising strategies. Thisincludes attending workshops, webinars, and training sessions offered by theCollege or external organizations. The advisor will participate in AdvisingTraining Academy each fall and spring, attend the college-wide advising meetingheld on the first Wednesday of each month, and meet a minimum score on theadvising training assessment yearly. The advisor is responsible for maintainingcurrent knowledge of FERPA, college policies and procedures, especially thoserelated to advising.

COLLABORATION:
The academic advisor will represent advising on variouscollege committees and events related to enrollment management and advising.The advisor will collaborate closely with faculty, staff, and other campusdepartments to ensure a holistic approach to student support. This includesparticipating in interdisciplinary teams, attending departmental meetings, andworking with other support services (such as tutoring or counseling) to createa coordinated support system. The advisor will actively contribute to implementingand continuously improving the Guided Pathways framework. Collaboration willalso extend to community partners to provide students with external resourcesand opportunities.

PROFESSIONAL DEVELOPMENT:
The academic advisor is expected to engage in ongoingprofessional development opportunities. This includes attending conferences,webinars, and workshops related to advising, student success, and highereducation trends. The advisor will also contribute to the professionalcommunity by sharing best practices, participating in advising networks, andstaying informed about innovations in student support.

Greenville Technical College is one of the largest institutions of higher learning in South Carolina and we invite you to consider becoming a part of our team!

MINIMUM QUALIFICATIONS

Bachelor's degree and experience in student services programs.

Greenville Technical College is an Equal Opportunity/Affirmative Action Employer Minorities/Females/Disabled/Veterans are encouraged to apply (EOE/AA/M/F/D/V)

It is the policy of Greenville Technical College, in accordance with applicable laws, to recruit, hire, train, and promote people throughout all college levels, without regard to race, color, religion, sex, age, disability, sexual orientation, or national origin, or any other basis prohibited by applicable law. All employment decisions shall be consistent with the principle of equal employment opportunity.

*Greenville Technical College is a tobacco-free institution*