(1143) Peer and Veteran Services Supervisor

Bbtrails; Georgetown (TX); Hybride; USD 38 000 - 48 000; Plein temps

Résumé du poste

Bluebonnet Trails Community Services seeks a Peer & Veteran Services Supervisor to lead day-to-day operations, supervise staff, and advance recovery-oriented, person-centered service delivery across behavioral health programs. You will collaborate with leadership, funders, and community partners to strengthen access and outcomes for veterans and military-connected individuals.

Responsibilities include supervising staff, coordinating training, ensuring accurate documentation, monitoring program

Qualifications

• Bachelor’s degree in human services, or 24 credits in a human services field.
• At least 1 year of experience in community behavioral health services.
• Ability to work independently and collaboratively in a fast-paced, recovery-oriented environment and to build meaningful connections with individuals served.
• Strong communication and computer skills.
• Valid Texas driver’s license and ability to maintain approved driver status throughout employment.

Responsabilités

• Provide regular supervision, coaching, onboarding, training, professional development, and performance feedback to peer and veteran services staff.
• Support recruitment, hiring, orientation, and ongoing development of staff.
• Review Skills Training, PSR, peer support, and other applicable documentation for completeness, accuracy, timeliness, quality, and alignment with service requirements.
• Provide timely coaching and follow-up regarding documentation, service delivery, productivity, and performance concerns.
• Monitor staff productivity, service activity, program outcomes, grant deliverables, and agency performance measures.
• Monitor program budgets and grant expenditures in coordination with BTCS leadership and finance staff. Prepare and submit accurate and timely reports for BTCS, MVPN, TVC, and other funders or partners.
• Support compliance with program, grant, contract, documentation, and reporting requirements.
• Promote recovery-oriented, person-centered, trauma-informed, and strengths-based approaches to service delivery and the appropriate use of program curricula and materials.
• Identify service delivery, documentation, workflow, or program concerns and collaborate with staff and leadership to implement improvements.
• Support continuous quality improvement and the development or refinement of program processes and procedures.
• Coordinate outreach, referrals, community education, and partnerships that increase awareness of and access to peer and veteran services.
• Develop and maintain collaborative relationships with veteran-serving organizations, behavioral health providers, community organizations, and other stakeholders.
• Participate in or lead community outreach events, groups, workshops, classes, and other program-related activities.
• Support the integration of peer support within BTCS behavioral health services and promote recovery concepts throughout the organization.

Connaissances

Excellent communication

Independent worker

Computer skills

Valid Texas driver's license

Formation

Bachelor’s degree in human services

24 college credits in human services-related field

Description du poste

The Peer & Veteran Services Supervisor provides day-to-day leadership and operational oversight of BTCS peer and veteran services. This position supervises and develops staff, promotes recovery-oriented and person-centered service delivery, and supports the integration of peer services across behavioral health programs.

The Supervisor is responsible for ensuring quality service delivery, documentation compliance, staff productivity, program and grant performance, budget monitoring, and required reporting. This position works closely with BTCS leadership, staff, funders, and community partners to strengthen programming, improve access to services, and support positive outcomes for veterans, military-connected individuals, families, and others served by BTCS.

Key Responsibilities:

• Provide regular supervision, coaching, onboarding, training, professional development, and performance feedback to peer and veteran services staff.
• Support recruitment, hiring, orientation, and ongoing development of staff.
• Review Skills Training, Psychosocial Rehabilitation (PSR), peer support, and other applicable documentation for completeness, accuracy, timeliness, quality, and alignment with service requirements.
• Provide timely coaching and follow-up regarding documentation, service delivery, productivity, and performance concerns.
• Monitor staff productivity, service activity, program outcomes, grant deliverables, and agency performance measures.
• Monitor program budgets and grant expenditures in coordination with BTCS leadership and finance staff.Prepare and submit accurate and timely reports for BTCS, the Military Veteran Peer Network (MVPN), Texas Veterans Commission (TVC), and other applicable funders or partners.
• Support compliance with program, grant, contract, documentation, and reporting requirements.
• Promote recovery-oriented, person-centered, trauma-informed, and strengths-based approaches to service delivery and the appropriate use of program curricula and materials.
• Identify service delivery, documentation, workflow, or program concerns and collaborate with staff and leadership to implement improvements.
• Support continuous quality improvement and the development or refinement of program processes and procedures.
• Coordinate outreach, referrals, community education, and partnerships that increase awareness of and access to peer and veteran services.
• Develop and maintain collaborative relationships with veteran-serving organizations, behavioral health providers, community organizations, and other stakeholders.
• Participate in or lead community outreach events, groups, workshops, classes, and other program-related activities.
• Support the integration of peer support within BTCS behavioral health services and promote recovery concepts throughout the organization.

Location: Bastrop, Seguin, Georgetown, Gonzales, and Round Rock, TX

Hourly Salary Range: $27.85 – $34.60

• $1.00 per hour – 2 year previous experience
• Up to $4.00 per hour – BTCS Tenure
• $0.75 per hour – Bilingual

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

City

City Bastrop, TX, Seguin, TX, Georgetown, TX, Gonzales, TX, Round Rock, TX

County

Credentials Minimum Qualifications:

• Bachelor’s degree in human services. Candidates with a degree in another field must have completed at least 24 credit hours in a human services-related field.
• 1 year experience in community behavioral health services.
• Ability to work independently and collaboratively in a fast-paced, recovery-oriented environment and to build meaningful connections with individuals served.
• Strong communication and computer skills.
• Valid Texas driver’s license and ability to maintain approved driver status throughout employment.

Preferred Qualifications:

• Master’s degree in human services or a related field.
• At least one year of experience providing wellness and recovery support services in mental health, substance use treatment, and/or crisis intervention and screening.
• 1 year of leadership experience or supervisory role.
• Certified Peer Specialist Supervisor.
• Bilingual in Spanish.

Administration Address:
1009 N. Georgetown Street,
Round Rock, Texas 78664

Bluebonnet Trails Community Services as a recipient of Federal Transit Administration (FTA) grant dollars either directly from FTA or through the Texas Department of Transportation (TxDOT), will comply with the Title VI of the Civil Rights Act of 1964 (42 U.S.C. 2000d), the U.S. Department of Transportation implementing regulations, FTA Circular 4702.lB, and TxDOT PTN requirements as specified in Master Grant Agreement, and State Management Plan. Our Title VI Plan can be viewed here: Title VI Plan 2026-2029 (PDF)