(1143) Peer and Veteran Services Supervisor

Bluebonnet Trails Community Services; Texas; On-site; USD 58,000 - 72,000; Full time

Benefits offered by this job

Experience bonus

Tenure premium

Bilingual bonus

Career ladder bonus

Job summary

Bluebonnet Trails Community Services seeks a Peer & Veterans Services Supervisor to lead staff, advance recovery-oriented services, and ensure quality documentation across BTCS programs in Texas.

You will coordinate with leadership, funders, and partners to strengthen programming and improve access for veterans and military-connected individuals served by BTCS.

Qualifications

• Bachelor’s degree in human services or 24 credits in human services if degree is in another field.
• 1 year experience in community behavioral health services.
• Ability to work independently and collaboratively in a fast-paced, recovery-oriented environment.
• Strong communication and computer skills.
• Valid Texas driver’s license and ability to maintain approved driver status.

Responsibilities

• Provide regular supervision, coaching, onboarding, training and performance feedback to staff.
• Support recruitment, hiring, orientation, and ongoing development of staff.
• Review documentation for completeness, accuracy, timeliness, quality, and alignment with service requirements.
• Provide timely coaching and follow-up regarding documentation, service delivery, productivity, and performance concerns.
• Monitor staff productivity, service activity, program outcomes, grant deliverables, and agency performance measures.
• Monitor program budgets and grant expenditures in coordination with BTCS leadership and finance staff.
• Prepare and submit accurate and timely reports for BTCS, the Military Veteran Peer Network (MVPN), TVC, and other funders.
• Support compliance with program, grant, contract, documentation, and reporting requirements.
• Promote recovery-oriented, person-centered, trauma-informed, and strengths-based approaches to service delivery.
• Identify service delivery, documentation, workflow, or program concerns and collaborate with staff to implement improvements.
• Support continuous quality improvement and development of program processes.

Skills

Communication skills

Leadership

Driver's license

Bilingual in Spanish

Education

Bachelor’s degree in human services

Master’s degree in human services or related field

Job description

Job Description

The Peer & Veteran Services Supervisor provides day-to-day leadership and operational oversight of BTCS peer and veteran services. This position supervises and develops staff, promotes recovery-oriented and person-centered service delivery, and supports the integration of peer services across behavioral health programs. The Supervisor is responsible for ensuring quality service delivery, documentation compliance, staff productivity, program and grant performance, budget monitoring, and required reporting. This position works closely with BTCS leadership, staff, funders, and community partners to strengthen programming, improve access to services, and support positive outcomes for veterans, military-connected individuals, families, and others served by BTCS.

Key Responsibilities

• Provide regular supervision, coaching, onboarding, training, professional development, and performance feedback to peer and veteran services staff.
• Support recruitment, hiring, orientation, and ongoing development of staff.
• Review Skills Training, Psychosocial Rehabilitation (PSR), peer support, and other applicable documentation for completeness, accuracy, timeliness, quality, and alignment with service requirements.
• Provide timely coaching and follow-up regarding documentation, service delivery, productivity, and performance concerns.
• Monitor staff productivity, service activity, program outcomes, grant deliverables, and agency performance measures.
• Monitor program budgets and grant expenditures in coordination with BTCS leadership and finance staff.
• Prepare and submit accurate and timely reports for BTCS, the Military Veteran Peer Network (MVPN), Texas Veterans Commission (TVC), and other applicable funders or partners.
• Support compliance with program, grant, contract, documentation, and reporting requirements.
• Promote recovery-oriented, person-centered, trauma-informed, and strengths-based approaches to service delivery and the appropriate use of program curricula and materials.
• Identify service delivery, documentation, workflow, or program concerns and collaborate with staff and leadership to implement improvements.
• Support continuous quality improvement and the development or refinement of program processes and procedures.
• Coordinate outreach, referrals, community education, and partnerships that increase awareness of and access to peer and veteran services.
• Develop and maintain collaborative relationships with veteran-serving organizations, behavioral health providers, community organizations, and other stakeholders.
• Participate in or lead community outreach events, groups, workshops, classes, and other program-related activities.
• Support the integration of peer support within BTCS behavioral health services and promote recovery concepts throughout the organization.

Location: Bastrop, Seguin, Georgetown, Gonzales, and Round Rock, TX

Hourly Salary Range: $27.85 – $34.60

Differential Detail

• $1.00 per hour – 2 year previous experience
• Up to $4.00 per hour – BTCS Tenure
• $0.75 per hour – Bilingual
• $1.00 per hour – Career Ladder Specialty

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

CityBastrop, TX, Seguin, TX, Georgetown, TX, Gonzales, TX, Round Rock, TXCountyBastrop County, Gonzales County, Guadalupe County, Williamson CountyCredentialsMinimum Qualifications:

Minimum Qualifications

• Bachelor’s degree in human services. Candidates with a degree in another field must have completed at least 24 credit hours in a human services-related field.
• 1 year experience in community behavioral health services.
• Ability to work independently and collaboratively in a fast-paced, recovery-oriented environment and to build meaningful connections with individuals served.
• Strong communication and computer skills.
• Valid Texas driver’s license and ability to maintain approved driver status throughout employment.

Preferred Qualifications

• Master’s degree in human services or a related field.
• At least one year of experience providing wellness and recovery support services in mental health, substance use treatment, and/or crisis intervention and screening.
• 1 year of leadership experience or supervisory role.
• Certified Peer Specialist Supervisor.
• Bilingual in Spanish.

Salary Amount$57,928.00 – $71,968.00/year

Closing DateOpen until filled