(1119856) Technical Product Owner - API Integrations

Diversified Services Network, Inc.

Chicago (IL)

Hybrid

USD 125,000 - 130,000

Full time

5 days ago

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Benefits offered by this job

401(k)

Health insurance

Vision Insurance

Disability insurance

Employee assistance program

Dental insurance

Health savings account

Life insurance

Paid time off

Paid Holidays

Job summary

Diversified Services Network, Inc. is hiring a Technical Product Owner for API Integrations. You will define features and user stories, collaborate with customers and partners, and work with engineering to deliver API capabilities and onboarding.

This role sits at the intersection of product, tech, and partnerships in a hybrid, multi-location setup. You will guide data sharing through APIs, webhook tech, and event streams while ensuring successful partner implementations and scalable integration

Qualifications

Bachelor's degree required; Master’s degree plus 5–7 years in product ownership or related roles is preferred.
Strong requirement-authoring skills within Agile product development and backlog management.
Experience collaborating with customers, partners, and engineering to define API capabilities and integration solutions.
Ability to translate customer needs into prioritized, actionable work and achieve business sign-off.

Responsibilities

Define and write features, user stories, and acceptance criteria for new integration capabilities.
Collaborate with customers, dealers, vendors, and partners to gather integration requirements and drive implementations.
Define API capabilities, webhook functionality, and event-streaming solutions with engineering teams.
Support API onboarding, documentation reviews, and developer enablement; assist with troubleshooting.

Skills

Requirements authoring

Agile product development

Backlog management

Cross-functional planning

Business sign-off

Analytical thinking

Clear communication

Education

Bachelor's degree

Master's degree

Tools

REST APIs

HTTP methods

Authentication

Webhook functionality

Event-streaming

Kafka

Kinesis

Snowflake Data Sharing

Job description

Technical Product Owner – API Integrations

Diversified Services Network, Inc. (DSN) is seeking a full-time Technical Product Owner – API Integrations to join our team in your choice of our Chicago, IL, Peoria, IL, Irving, TX, or Broomfield, CO office locations. We offer a hybrid work model, full benefits, PTO, 401k, and more! If you're looking to grow your career within an extremely reputable, stable Fortune 100 company - let's talk!

Position Overview

The Technical Product Owner – API Integrations serves as the bridge between customers, commercial teams, integration partners, software engineering, and support organizations, ensuring successful partner implementations while shaping the next generation of integration capabilities. You'll join a global digital and technology organization that builds industry-leading solutions for customers and dealers worldwide, leveraging telematics, data, analytics, cloud technologies, and AI across more than 1.5 million connected assets.

Key Responsibilities

Define and write features, user stories, acceptance criteria, and release requirements for new integration capabilities.
Partner with customers, dealers, software vendors, and technology partners to gather integration requirements and drive successful implementations, including onboarding third-party partners that connect equipment and telematics data to the platform.
Collaborate with engineering teams to define new API capabilities, webhook functionality, event-streaming solutions, and data-sharing services.
Support API onboarding, credential management, documentation reviews, developer enablement, integration testing, and troubleshooting.
Work with support teams to build onboarding procedures, troubleshooting guides, escalation paths, and Tier 1 / Tier 2 operational support readiness.
Drive improvements to customer self-service onboarding experiences and integration management workflows.
Enable data distribution through APIs, Snowflake Data Sharing, Kafka, Kinesis, webhooks, and emerging integration technologies.

Team & Work Environment

Member of the Digital Operations Product Support team, reporting directly to the manager with weekly 1:1s.
Daily collaboration, both asynchronous and live, with engineering teams in India and Slovakia, plus weekly alignment and update meetings with development teams.
Hybrid schedule with 2 days per week onsite.

Qualifications

Education & Experience

Bachelor's degree (required) or Master's degree and 5–7 years of experience in Product Ownership, Product Management, Business Analysis, Technical Program Management, Solutions Engineering, or a similar software delivery role.

Technical Skills

Strong requirements-authoring skills within Agile product development, including backlog management, cross-functional planning, and business sign-off practices.
Working knowledge of REST APIs, HTTP methods, request and response payloads, authentication, error handling, and integration architecture.
Experience supporting customer-facing APIs, developer platforms, SaaS integrations, data products, or enterprise integration solutions.

Soft Skills

Strong analytical, problem-solving, facilitation, and prioritization skills.
Excellent written and verbal communication, with the ability to engage audiences ranging from engineers to commercial stakeholders.
Ability to translate technical integration needs and customer problems into prioritized, actionable product work.