(1112750) Change Management & Communications Specialist

Diversified Services Network; Peoria (IL); On-site; USD 88,000 - 94,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Vision Insurance

Disability insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Paid Holidays

Job summary

Diversified Services Network, Inc. in Mossville, IL, seeks a Change Management & Communications Specialist to support adoption across a large, matrixed organization. You will build change plans, artifacts, and communications with internal clients and senior leaders to drive successful transformations.

The role requires 3–5 years of change management and strong communication skills, with proficiency in PowerPoint, Word, and Excel. Associates or higher degree preferred.

Qualifications

• Associates degree required, Bachelor's preferred with 3-5 years in Organizational Change Management or related fields.
• Master’s degree with 2-3 years of experience.
• Comparable backgrounds: Change Management consultant, communications specialist, PR, PM, or executive coach.

Responsibilities

• Partner with internal clients to plan for upcoming change (people, process, system, behavior, culture).
• Develop and drive Change Management plans, including artifacts and communications.
• Facilitate meetings and drive action items while sharing screen.
• Influence and guide change adoption with senior leadership.
• Design materials in MS PowerPoint for change rollouts.
• Coordinate activities and timelines for consistent implementation.
• Measure change adoption via surveys, interviews, and focus groups.

Skills

Verbal & written communication

Lead without authority

Problem solving & adaptability

MS Word / PowerPoint / Excel

Change management principles

Workshop facilitation

Independent work

Stakeholder influencing

Education

Associates degree

Bachelor’s degree preferred

Master’s degree

3-5 years OCM experience

Related roles experience

Tools

MS Word

PowerPoint

Excel

Job description

Change Management & Communications Specialist

Mossville, IL

Diversified Services Network, Inc. (DSN) is seeking a full-time Change Management & Communications Specialist to join our team, located in Mossville, IL. We offer full benefits, PTO, 401k, and more! If you’re looking to grow your career within an extremely reputable, stable Fortune 100 company - let’s talk!

Position Overview

The Change Management & Communications Specialist will work with business units across a large, matrixed organization to guide and influence change within key projects and transformations. This role partners with internal clients to understand upcoming people, process, system, behavior, and culture changes, and is responsible for building and driving the change plans, artifacts, communications, and deliverables needed to support successful adoption.

Key Responsibilities

• Partner with internal clients across business units to understand and plan for upcoming change (people, process, system, behavior, or culture)
• Develop and drive Change Management plans, including all associated artifacts, communications, and deliverables
• Facilitate working team meetings, driving action items while sharing screen with attendees
• Influence and guide change adoption, including engaging senior leadership on the importance of change management
• Research and interview project stakeholders to develop accurate, well-informed rollout communications
• Design supporting materials in MS PowerPoint for change rollouts
• Review and edit communications to ensure consistent messaging across all channels
• Coordinate activities and timelines to ensure consistent, timely execution of change implementation plans
• Gather feedback and measure change adoption through surveys, interviews, and focus groups
• Apply strong analytical thinking to solve problems as they arise throughout each initiative

Candidate Requirements

Education & Experience

• Associates degree required, Bachelor’s degree preferred and 3-5 years of experience in Organizational Change Management, transformation leadership, or strategic communication OR
• Master's degree and 2-3 years of experience
• Comparable backgrounds: Change Management consultant, communications representative, public relations specialist, program manager, or executive coach

Top 3 Required Skills

• Verbal and written communication
• Ability to lead without authority
• Problem-solving and adaptability

Additional Technical Skills

Required

• Proficiency with MS Word, PowerPoint, Excel, and similar software
• Knowledge of organizational change management principles
• Ability to make real-time writing and design edits while sharing screen, desired

Soft Skills

Required

• Ability to work independently
• Ability to influence and convince stakeholders
• Confidence facilitating presentations and workshops

• 401(k)

• Dental insurance
• Vision Insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid Holidays

Please follow the link to our website for a list of job openings in Engineering, IT, Project Management, and more! https://www.dsnworldwide.com

Salary expectations: 88,000-94,000 per annual