110 GRL - Manager

110 Grill Corporation; Lebanon (NH); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Dining discounts

Paid time off

Professional development opportunities

Collaborative culture

Job summary

110 Grill Corporation is seeking an experienced Restaurant Manager to oversee daily operations of our upscale casual dining location in Lebanon, NH. You will lead front-of-house and support staff, ensure exceptional guest service, and drive financial performance.

You'll recruit, train, coach, and develop your team, uphold health and safety standards, and foster a positive, professional work environment in a fast-paced setting.

Qualifications

• High school diploma or equivalent is required.
• At least 3 years of restaurant management experience.
• Proficiency with POS systems and Microsoft Office.
• Ability to work evenings, weekends and holidays.

Responsibilities

• Lead, motivate, and develop front-of-house and support staff.
• Recruit, interview, hire, onboard, and train employees.
• Conduct performance evaluations and provide coaching and corrective action.
• Foster a positive, professional, and team-oriented work environment.
• Ensure compliance with company policies and procedures.
• Maintain the highest standards of guest service and hospitality.
• Address guest concerns and resolve issues promptly.
• Oversee daily restaurant operations, including opening/closing procedures.
• Ensure health, safety, sanitation, and liquor regulations are followed.
• Coordinate with kitchen and management teams for efficiency.
• Manage labor costs through scheduling and staffing.
• Review and control operating expenses and assist budgeting.

Skills

Leadership

Guest service

Conflict resolution

POS systems

Microsoft Office

English fluency

Organizational skills

Multitasking

Problem solving

Decision making

Labor management

Inventory management

Financial reporting

Professional appearance

Education

High school diploma or equivalent

Associate's or Bachelor's in Hospitality/Business

Food Safety Certification (ServSafe)

Alcohol service certification

Job description

Position SummaryWe are seeking an experienced and service-driven Restaurant Manager to oversee the daily operations of our upscale casual dining restaurant. The Restaurant Manager is responsible for delivering exceptional guest experiences, leading and developing team members, maintaining high standards of food quality and service, and ensuring operational and financial success. The ideal candidate is a strong leader with excellent communication skills and a passion for hospitality.Essential Duties and ResponsibilitiesLeadership & Team ManagementLead, motivate, and develop front-of-house and support staff.Recruit, interview, hire, onboard, and train employees.Conduct performance evaluations and provide coaching and corrective action when necessary.Foster a positive, professional, and team-oriented work environment.Ensure compliance with company policies and procedures.Other Duties as Assigned.Guest ExperienceMaintain the highest standards of guest service and hospitality.Address guest concerns and resolve issues promptly and professionally.Monitor dining room operations to ensure an exceptional guest experience.Build relationships with guests and encourage repeat business.Operations ManagementOversee daily restaurant operations, including opening and closing procedures.Ensure compliance with all health, safety, sanitation, and liquor regulations.Monitor food quality, presentation, cleanliness, and service standards.Coordinate with kitchen and management teams to ensure efficient operations.Maintain facility appearance and address maintenance concerns.Financial ManagementManage labor costs through effective scheduling and staffing.Monitor sales performance and assist in achieving revenue goals.Review and control operating expenses.Assist with budgeting, forecasting, inventory management, and purchasing.Analyze operational reports and implement improvements as needed.Compliance & AdministrationEnsure compliance with federal, state, and local employment laws.Maintain accurate employee records, schedules, and operational reports.Conduct safety meetings and enforce workplace safety standards.Ensure proper cash handling and financial controls are followed.QualificationsRequiredHigh school diploma or equivalent.Minimum of 3 years of restaurant management experience, preferably in upscale casual dining.Proven leadership and team development skills.Strong guest service and conflict resolution abilities.Proficiency with restaurant POS systems and Microsoft Office applications.Ability to work evenings, weekends, and holidays as business demands require.Fluent in spoken and written English.PreferredAssociate's or Bachelor's degree in Hospitality, Business, or a related field; or equivalent job experience.Food Safety Certification (ServSafe or equivalent).Alcohol service certification where required by law.Knowledge, Skills, and AbilitiesExcellent verbal and written communication skills in English.Strong organizational and multitasking abilities.Ability to lead in a fast-paced, high-volume environment.Strong problem-solving and decision-making skills.Understanding of labor management, inventory control, and financial reporting.Professional appearance and demeanor.Physical RequirementsAbility to stand and walk for extended periods.Ability to lift and carry up to 50 pounds occasionally.Ability to bend, reach, stoop, and climb as necessary.Ability to work in a fast-paced restaurant environment.Compensation & BenefitsWe offer a competitive salary, performance-based incentives, health benefits, paid time off, dining discounts, professional development opportunities, and a collaborative hospitality-focused culture.