10732-Senior Project Coordinator

FinThrive; United States; On-site; USD 120,000 - 150,000; Full time

Job summary

FinThrive is seeking a seasoned Project Manager to lead multiple, complex external customer implementations and ensure timely delivery of contractual milestones with high customer satisfaction.

You will forecast project go-lives, manage risks, and coordinate with cross-functional teams to maintain quality deliverables while driving revenue targets. Travel up to 10% may be required.

Qualifications

• Bachelor's degree in related field.
• 5+ years of Project Management experience
• Excellent written and verbal communication skills
• Strong organizational, analytical, and problem-solving skills
• Exceptional business acumen
• Ability to prioritize workload and work effectively with minimal supervision; demonstrated ability to work concurrently on multiple projects in a matrix environment
• Demonstrated ability to work in a team environment that requires quick turnaround and quality output
• Travel up to 10%

Responsibilities

• Lead multiple, complex external customer implementations, ensuring project deliverables included in the engagement contract are completed timely with customer satisfaction
• Achieve revenue targets by accurately forecasting project go-live dates, meeting forecasted completion dates, and escalating as needed to ensure projects remain on track
• Proactively set and manage expectations with internal and external stakeholders regarding project scope, deliverables, timelines, status reporting, and issues & risks
• Establish, socialize, manage, and maintain the project plan with internal and external stakeholders
• Collaborate with various teams to ensure quality deliverables are completed timely
• Be accountable for issue and risk identification and facilitation of appropriate resources necessary to resolve issues timely with go to green plans set as needed to keep projects on track
• Provide weekly status reporting to customers, management team, and internal staff
• Facilitate smooth transitions between teams to provide a holistic customer experience
• Remain knowledgeable of changes in information technology, healthcare, and revenue management

Skills

Communication

Organizational skills

Analytical thinking

Problem-solving

Business acumen

Multitasking

Team collaboration

Education

Bachelor's degree in related field

Tools

Excel

PowerPoint

Microsoft Project

Outlook

Job description

What you will do

Lead multiple, complex external customer implementations, ensuring project deliverables included in the engagement contract are completed timely with customer satisfaction

Achieve revenue targets by accurately forecasting project go-live dates, meeting forecasted completion dates, and escalating as needed to ensure projects remain on track

Proactively set and manage expectations with internal and external stakeholders regarding project scope, deliverables, timelines, status reporting, and issues & risks

Establish, socialize, manage, and maintain the project plan with internal and external stakeholders

Collaborate with various teams to ensure quality deliverables are completed timely

Be accountable for issue and risk identification and facilitation of appropriate resources necessary to resolve issues timely with go to green plans set as needed to keep projects on track

Provide weekly status reporting to customers, management team, and internal staff

Facilitate smooth transitions between teams to provide a holistic customer experience

Remain knowledgeable of changes in information technology, healthcare, and revenue management

What you will bring

Bachelor's Degree in related field

5+ Years of Project Management experience

Excellent written and verbal communication skills

Strong organizational, analytical, and problem-solving skills

Exceptional business acumen

Ability to prioritize workload and work effectively with minimal supervision; demonstrated ability to work concurrently on multiple projects in a matrix environment

Demonstrated ability to work in a team environment that requires quick turnaround and quality output

Developed skill in the use of personal computers and related software applications, including but not limited to intermediate knowledge of the following Microsoft products: Excel, PowerPoint, Project, and Outlook

Travel up to 10%

What we would like to see

PMP Certification

Change Management experience

Previous experience in healthcare, revenue management, IT, or consulting

Epic Experience

About FinThrive

FinThrive is advancing the healthcare economy.

For the most recent information on FinThrive's vision for healthcare revenue management visit finthrive.com/why-finthrive.

Award-winning Culture of Customer-centricity and Reliability

At FinThrive we're proud of our agile and committed culture, which makes FinThrive an exceptional place to work. Explore our latest workplace recognitions at https://finthrive.com/careers#culture.

Our Perks and Benefits

FinThrive is committed to continually enhancing the colleague experience by actively seeking new perks and benefits. For the most up-to-date offerings visit finthrive.com/careers-benefits.

FinThrive's Core Values and Expectations

• Demonstrate integrity and ethics in day-to-day tasks and decision making, adhere to FinThrive's core values of being Customer-Centric, Agile, Reliable and Engaged, operate effectively in the FinThrive environment and the environment of the work group, maintain a focus on self-development and seek out continuous feedback and learning opportunities
• Support FinThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FCRA, GLBA and other laws applicable to FinThrive's business practices; this includes becoming familiar with FinThrive's Code of Ethics, attending training as required, notifying management or FinThrive's Helpline when there is a compliance concern or incident, HIPAA-compliant handling of patient information, and demonstrable awareness of confidentiality obligations

Physical Demands

The physical demands and work environment characteristics described here are representative of those that a colleague must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Statement of EEO

FinThrive values diversity and belonging and is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're committed to providing reasonable accommodation for qualified applicants with disabilities in our job application and recruitment process.

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FinThrive is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations. 2024 FinThrive. All rights reserved. The FinThrive name, products, associated trademarks and logos are owned by FinThrive or related entities. RV092724TJO finthrive.com | FinThrive Careers | FinThrive Benefits & Perks| Physical Demands