104101 - Mini-Bar Attendant

Valencia Group; Lubbock (TX); Hybrid; USD 17,000 - 22,000; Part time

Job summary

Valencia Hotel Group in Lubbock, TX seeks a Mini Bar Attendant to maintain and restock guest room mini bars and support hotel operations. You will work with housekeeping and front desk to ensure rooms are ready, while delivering friendly guest service and adhering to safety standards. A high school diploma and hospitality experience are preferred, with TABC and Texas Food Handlers certifications advantageous.

Qualifications

• Strong verbal and written communication skills.
• Excellent time management and problem-solving abilities.
• Ability to work in a team and attention to detail.
• Organizational and interpersonal skills.
• Experience in hospitality or customer service preferred.
• TABC and Texas Food Handlers Certifications.

Responsibilities

• Restock and replenish mini bar items in guest rooms.
• Maintain cleanliness and organization of mini bars, fridges and storage areas.
• Monitor inventory levels and report shortages to supervisor.
• Provide excellent customer service and respond to guest inquiries.
• Assist in training new mini bar attendants as needed.
• Coordinate with housekeeping and front desk to ensure rooms are ready.
• Follow hotel policies and procedures and report safety concerns.

Skills

Verbal Communication

Written Communication

Time Management

Problem Solving

Teamwork

Attention to Detail

Organization

Hospitality Experience

Education

High School Diploma or EQUIV

TABC Certification

Texas Food Handlers Certification

Job description

# 104101 - Mini-Bar AttendantHot JobCotton Court - Lubbock, TX 79401## OverviewPosition TypePart Time## Description**ROLE DESCRIPTION** **Position:** Mini Bar Attendant**Status:** Non-Exempt **Reports to:** Food & Beverage ManagerAre you a Customer Service Super Star? WE NEED BIG STARS LIKE YOU!!! Come be a part of an AWARD-WINNING TEAM. Our hotels are unique, and we are looking for outstanding talent to provide exceptional customer service to our team. Valencia Hotel Group is a collection of hotels created for today’s passionate traveler. Each of our hotels is intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.---**JOB SUMMARY** The Mini Bar Attendant is responsible for maintaining and restocking the mini bars in guest rooms. This role supports the team by ensuring that all mini bars are fully stocked and clean, contributing to the overall guest experience and hotel operations.---**ESSENTIAL DUTIES & FUNCTIONS*** **Operational Responsibilities** + Restock and replenish mini bar items in guest rooms. + Maintain cleanliness and organization of mini bars, fridges and storage areas. + Monitor inventory levels and report any shortages to the supervisor.* **Guest Services** + Provide excellent customer service and respond to guest inquiries. + Ensure guest satisfaction by accommodating special requests.* **Team Support and Training** + Assist in training new mini bar attendants as needed. + Support team performance by collaborating with colleagues. + Coordinate with housekeeping and front desk to ensure the rooms are ready + Ensure compliance with Valencia Hotel policies and industry standards.* **Communication and Reporting** + Communicate effectively with the housekeeping manager and other departments. + Report any incidents or safety concerns immediately.* **Safety & Compliance** + Follow all hotel policies and procedures. + Adhere to safety standards and maintain a safe working environment.---## Qualifications**ESSENTIAL SKILLS AND QUALIFICATIONS*** Strong verbal and written communication skills* Effective time management and problem-solving skills* Ability to work well with a team and demonstrate attention to detail* Excellent organizational skills and interpersonal abilities* Previous experience in a hospitality or customer service role is preferred* Certification for TABC & Texas Food Handlers---**Physical Requirements*** **Sitting:** Occasional* **Standing/Walking:** Frequent, including walking long distances* **Lifting/Carrying:** Up to 50 lbs, such as mini bar items and supplies* **Other Physical Requirements:** Handling, grasping, and crouching as needed---**Working Environment*** **Interior:** Guest rooms and storage areas---**BASICS*** Maintain cleanliness and organization in all work areas* Display courteous behavior with guests and team members* Report any unsafe conditions immediately* Ensure mini bar equipment is in proper working condition* Perform any additional duties as assigned by the supervisor---**CANDIDATE PROFILE*** **Education and Experience:** High school diploma or equivalent preferred; previous experience in a hospitality or customer service role is a plus