08738 Assistant Store Manager

CosmoProf Beauty; Reno (NV); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player seeks an Assistant Store Manager to lead a team in delivering outstanding customer experiences. This role involves supervising daily operations, developing staff, and ensuring brand standards are met. The ideal candidate will have a passion for retail, strong leadership skills, and a commitment to fostering a positive work environment. Join a dynamic team where your contributions will directly impact sales and customer loyalty in a fast-paced retail setting. If you're ready to take the next step in your career and thrive in a collaborative atmosphere, this opportunity is perfect for you.

Qualifications

• 3+ years retail sales/customer service experience preferred.
• 1+ year management experience preferred.

Responsibilities

• Supervise and support associates to deliver exceptional client experience.
• Engage, train, and develop teams to achieve positive results.
• Manage inventory, payroll hours, and store opening/closing procedures.

Skills

Retail Sales Experience

Customer Service

Team Leadership

Effective Communication

Problem Solving

Education

High School Diploma

Cosmetology License

Job description

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Essential Function

Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers support the Store Manager in all outlined areas and are responsible for all primary duties when the Store Manager is not present.

Job Description

Cosmo Prof

Job Title: Assistant Manager

Essential Functions

Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers support the Store Manager in all outlined areas and are responsible for all primary duties when the Store Manager is not present.

Primary Duties

• 30% Brand: Provides supervision and supports the direction and planning of associates' daily goals and activities to deliver an exceptional client experience, maximize sales/KPIs, and drive customer loyalty. Ensures brand standards are met, such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as the main contact to resolve customer issues and analyzes store trends to anticipate customer demands.
• 30% People: Engages, trains, and develops teams to achieve positive results. Recruits actively to build a strong network of external candidates. Identifies strengths and opportunities for associates and addresses them through coaching or counseling. Maintains positive relations by resolving concerns and keeping associates informed. Builds relationships with Store Manager peers and fosters diversity, inclusion, and belonging.
• 30% Operations: Ensures execution of company processes through training, management, analysis, and continuous improvement. Supports digital strategies like Omni-channel fulfillment. Manages inventory, payroll hours, store opening and closing procedures, and follows company directives and projects.
• 10% Safety/Loss Prevention: Ensures a safe environment for staff and customers, enforces policies, and protects assets through inventory and cash control procedures. Uses reporting tools and ensures compliance with HAZMAT training.

Knowledge, Skills/Abilities And Requirements

• High School Diploma or equivalent
• Must be 18 years or older
• Preferred 3+ years retail sales/customer service experience
• Preferred 1+ year management experience
• Ability to lead/support a team to meet objectives
• Effective communication skills
• Scheduling availability
• Cosmetology license desirable but not required

Competencies

• Passionate Learner
• Desire to grow and learn
• Flexible, Agile, Adapter
• Talent Builder
• Effective Communicator
• Team Builder
• Customer Focused Partner
• Results Driver
• Strategic Thinker
• Big Picture Thinker
• Problem Solver/Decision Maker

Control and Discretion

• High task, department, project, and consultative control
• Strict adherence to and interpretation of guidelines, with development and implementation as needed

Working Conditions / Physical Requirements

• Physical activities include standing, walking, bending, lifting, and other movements. May work in various store environments.
• Work involves safety precautions typical of retail environments.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail