08738 Assistant Store Manager

CosmoProf; Reno (NV); On-site; USD 45,000 - 55,000; Full time

Job summary

A leading company in the beauty industry is seeking an Assistant Manager to support store operations and lead a team. The role involves enhancing customer experiences, managing daily activities, and achieving sales targets. Ideal candidates will have retail experience and strong leadership skills.

Qualifications

• Preferred 3+ years retail sales/customer service experience.
• Preferred 1+ year management experience.

Responsibilities

• Supports Store Manager in operations and leads associates.
• Engages and trains teams to achieve positive results.
• Ensures compliance with safety and loss prevention policies.

Skills

Effective communication

Customer Focused

Problem Solver

Education

High School Diploma or equivalent

Job description

Job Description

Cosmo Prof

Job Title : Assistant Manager

Essential Function

Store Managers are responsible for hiring, developing, and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication, and consistent accountability. Assistant Managers support the Store Manager in all outlined areas and are responsible for all primary duties when the Store Manager is not present.

Primary Duties

1. Brand (30%): Provides supervision and supports the planning of associates' daily goals and activities to deliver an exceptional client experience, maximize sales/KPIs, and drive customer loyalty. Emphasizes both in-store selling and Omni-channel strategies. Ensures brand standards such as merchandising, POGs, marketing, back rooms, and dress code are met. Acts as the main contact to resolve customer issues and analyzes store trends to anticipate customer demands.
2. People (30%): Engages, trains, and develops teams to achieve positive results. Recruits actively to build a strong network of candidates. Identifies strengths and opportunities for associates and addresses them through coaching or counseling. Maintains positive relations, resolves concerns, and fosters diversity, inclusion, and belonging.
3. Operations (30%): Ensures execution of company processes through training, management, analysis, and continuous improvement. Utilizes digital strategies like Omni-channel fulfillment. Manages inventory, payroll, store opening/closing procedures, and ensures timely, accurate follow-through on directives and projects.
4. Safety / Loss Prevention (10%): Maintains a safe environment for all, enforces policies, protects assets, and ensures compliance with HAZMAT training and procedures.

Knowledge, Skills / Abilities and Requirements

• High School Diploma or equivalent
• Must be 18 years or older
• Preferred: 3+ years retail sales/customer service experience
• Preferred: 1+ year management experience
• Ability to lead/support teams to meet objectives
• Effective communication skills
• Flexible scheduling availability
• Cosmetology license desirable but not required

Competencies

• Passionate Learner
• Desire to grow and learn
• Flexible Agile Adapter
• Talent Builder
• Effective Communicator
• Team Builder
• Customer Focused Partner
• Results Driver
• Strategic Thinker
• Big Picture Thinker
• Problem Solver / Decision Maker

Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor

• Task Level: High
• Departmental / Division Level: High
• Project Level: High
• Consultative Level: High

The amount of discretion or freedom this position has

• Strict adherence to guidelines
• Interprets and adapts guidelines
• Develops and implements guidelines

Working Conditions / Physical Requirements

• Requires physical activities such as standing, walking, bending, crouching, stretching, reaching, and lifting moderately heavy items. May work in various environments including stores and vehicles, with safety precautions.