0411 - HIV/AIDS CASE MANAGER

Sinai Chicago; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

Sinai Chicago in Chicago is seeking a Medical Case Manager to advise and assist non-adherent/high-need people living with HIV (PWH) in obtaining medical, social, legal and financial services. You will promote adherence to care visits, coordinate appointments and transportation, and develop comprehensive care plans.

The role requires experience with HIV/AIDS patients or relevant certification, plus strong counseling skills.

Qualifications

• Bachelor's or Associate degree with certification, or 3-5 years of certified experience.
• 3-5 years of experience with HIV/AIDS patients is preferred.
• AFC Case management certification may be obtained within the first 3 months of employment.

Responsibilities

• Engage PWH to promote adherence to care visits and treatment.
• Coordinate appointments and transportation to services.
• Assess basic, psychosocial and medical needs; develop service plans and referrals.
• Participate in chart reviews and QA/QI programs.
• Attend AFC trainings as required (12 yearly).
• Maintain a caseload of 25-45 clients with semi-annual eligibility assessments.
• Document encounters and ensure follow-up for compliance.
• Enter data into AFC database following documentation guidelines.
• Develop individual care plans within 30 days of referral.
• Ensure linkage to network services for continuity of care.
• Perform other duties as assigned.

Skills

Counseling

Adherence support

Client-centered care

Education

Bachelor's or Associate degree with certification

Job description

The Medical Case Manager (MCM) primary role is to provide advice and assistance to non-adherent/high needs people living with HIV (PWH) in obtaining medical, social, community, legal, financial and other services.

This may include benefits counseling and enrollment activities to assist clients with access to other public and private programs for which they may be eligible. MCM are services that are provided to prevent clients from falling out of care.

WHAT YOU WILL DO:

• Engage PWH to promote adherence to patient care visits, substance use disorder treatment and mental health treatment.
• Facilitate active linkages with services, scheduling and tracking appointments, and arranging/providing transportation to services.
• Conduct initial assessments of basic, psychosocial, and medical needs, develop service plan and identify linkages and referrals needed.
• Participate in chart reviews and QI program
• Has an understanding of mental health diagnosis and intervention
• Participate in regular multi-disciplinary staff meetings to present and assess client needs, progress and to monitor treatment plan delivery, as needed.
• Maintain a case load of 25-45 clients while conducting an eligibility assessment every 6 months.
• Document each encounter and provide follow up for compliance and comprehension
• Enters data information into AFC data base as required and follows AFC documentation and patient eligibility guidelines
• Attends 12 mandatory AFC trainings yearly
• Develops individual and collaborative care plan within 30 days of client referral.
• Ensure client linkage to network services for continuity of care via linkage agreements with other community based agencies.
• Perform all other duties as assigned.

WHAT YOU WILL NEED:

• High school diploma required
• Bachelors or Associate degree with certification or 3-5 years experience with certification. (AFC Case management certification may be obtained within the first 3 months of employment)
• At least 3-5 years experience working with HIV/AIDS patients
• Client centered counseling and treatment adherence counseling
• Good understanding of HIV treatment and mediations, substance abuse care and treatment, HIV care systems
• HIV transmission, prevention, and treatment.
• Setting boundaries and goals.